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VCI-400 Problem

Home :: DJ TechTools' VCI-400 FAQ :: VCI-400 ProblemReply

VCI-400 Problem Posted on: 20.11.2011 by Lise Kleinhaus Hello, i have a Problem with the Filterknobs on my VCI-400. I show this Problem in this Video: http://youtu.be/J-kWu1YmEyM If anyone have an answer let me know.
Edwina Fagel 21.02.2012	Wow, 660
Edwina Fagel 21.02.2012	Wow, 660
Edwina Fagel 21.02.2012	Wow, 660
Edwina Fagel 21.02.2012	Wow, 660
Edwina Fagel 21.02.2012	Wow, 660
Edwina Fagel 21.02.2012	Wow, 660
Kayhan Polat 20.03.2012	Originally Posted by photojojo Thanks, I did a search but didn't come up with much. If anybody knows of other VCI-400 threads please let me know. just saw these http://community .djranking s.com/showthread.php?t=47571 http://community .djranking s.com/showthread.php?t=47724 http://community .djranking s.com/showthread.php?t=48381
Leeanna Ayla 20.03.2012	Originally Posted by jay2 should move these too http://community .djranking s.com/showthread.php?t=48584 http://community .djranking s.com/showthread.php?t=46363 Thanks, I did a search but didn't come up with much. If anybody knows of other VCI-400 threads please let me know.
Kayhan Polat 20.03.2012	Originally Posted by photojojo Moved to VCI-400 community should move these too http://community .djranking s.com/showthread.php?t=48584 http://community .djranking s.com/showthread.php?t=46363
Edwina Fagel 21.02.2012	Wow, 660
Kayhan Polat 20.03.2012	Originally Posted by photojojo Thanks, I did a search but didn't come up with much. If anybody knows of other VCI-400 threads please let me know. just saw these http://community .djranking s.com/showthread.php?t=47571 http://community .djranking s.com/showthread.php?t=47724 http://community .djranking s.com/showthread.php?t=48381
Leeanna Ayla 20.03.2012	Originally Posted by jay2 should move these too http://community .djranking s.com/showthread.php?t=48584 http://community .djranking s.com/showthread.php?t=46363 Thanks, I did a search but didn't come up with much. If anybody knows of other VCI-400 threads please let me know.
Kayhan Polat 20.03.2012	Originally Posted by photojojo Moved to VCI-400 community should move these too http://community .djranking s.com/showthread.php?t=48584 http://community .djranking s.com/showthread.php?t=46363
Leeanna Ayla 20.03.2012	Moved to VCI-400 community
robin loo 09.03.2012	john castillo posted this image of the midi outs in the facebook group (https://www.facebook.com/groups/vci400/) http://goo.gl/0dndt
Kenneth Mebrahtu 09.03.2012	So I thought I'd leave a note here for anyone who might have the "latency popping" issues even though their previous controller worked totally totally fine - especially if you have an older laptop... I was having all the crazy popping latency issues, even after the new firmware and drivers on windows 7. Dual Core1 2Ghz toshiba with 4GB ram. But my previous setup with a Behringer BCD3000 had not too much of a problem and on the box my setup should be fine Anyway i noticed my cpu was still being throttled even though i told windows not to. Long story short it turned out the CPU was getting to hot so the laptop was being throttled to cool it down. (i used cpu-z to check the cpu speed and coreTemp to check the cpu temperature) Old laptop = dusty heatsinks and bad cooling... So i was getting all these issues because i was essentially trying to run the setup on a dual-700mhz machine :P And forcing windows to maintain keep minimum cpu speed to "100%" was only making it worse as the CPU was always hot. So i blew some air through the fans and let windows turn down the cpu when it needs to to conserve power (and heat!) and when i run Traktor now i get full cpu speed and am able to run with low latency, 48khz, 4 tracks running to both FX channels, tone locked with filter knobs on and its absolutely fine - on a 5 year old laptop. This is with none of the optimization scripts and tips floating about the place.. i believe i have the ACPI battery thing turned off but thats it. wifi on... aero... all of it. (actually i believe aero gets turned off when you go fullscreen in traktor) So anyway this might be useful to someone else scratching their head about why they can't enjoy their nice shiny new purchase (and it's sooo much fun) Or even someone else wondering why magically the load level on Traktor is sometimes super high and sometimes super low. Check your cpu temp!
Bebe Hanawalt 22.02.2012	Unfortunately that has no effect. I did notice today that after the controller has been turned off for about a full day, when I turn it on, the blue LED does light up for about 5 minutes, but then it flickers for a bit and goes out entirely.
robin loo 22.02.2012	try adjusting the sensitivity knobs on the front..
Bebe Hanawalt 21.02.2012	Hey guys, new VCI 400 owner here. I love it so far; the fact that the eq section and frame actually has the "feel" of pro gear rather than that of a toy was a huge selling point for me. I basically wanted a layout similar to an S4, but with better build. I actually own the s4, but after I had to send a second one in for warranty repair due to messed up volume faders I just said screw it, im buying something else rather than wait the 2+ months I've been waiting to get my 3rd s4 back. Anyways I am having a very minor problem with my vci 400. Ive noticed that each jog wheel has 4 LED's underneath it- 2 blue, and 2 red. After about 3 days of use, one of the blue LED's under the left jog wheel started flickering randomly. Now, that LED doesn't even turn on at all (the rest of the LED's work fine). Like I said, this is a very minor issue, and does not affect the performance of the controller at all, but it does irk me a bit, since the thing is less than a week old. I would rather not have to send it in for repair already and wait a month to get it back..... I am sick of waiting for warranty repairs after having 2 broken S4's. I was wondering if anyone was familiar with the inner workings of the VCI 400 jog wheels.... like i was believeing maybe just a wire that connects the LED is loose and I could just reattach it?
Temika Yelle 21.02.2012	Yep, that why I didn't hesitate. When DJTT releases the SE Firmware, the regular VCI 400 will definitely be the S4 killer.
Edwina Fagel 21.02.2012	Wow, 660
Temika Yelle 21.02.2012	I got it from a different store : it was Nuloop.com during winter sales. Just spotted it at the same price here : http://www.audiocontact.fr/vestax-vci400-p8689.html
robin loo 21.02.2012	Originally Posted by MisterMoleyMole Where from? probably the same i got it from.. meinpaket.de (which is the DHL online platform). they regularly have discount coupons (up to 16% over 500
Doug Bieling 21.02.2012	Originally Posted by MonsieurLam I finally bought one for 660
Kacy Wehrmeyer 02.02.2012	Originally Posted by MonsieurLam I'm no Apple fan (got a lovely big PC too), but I feel like most of your driver and firmware issues come under Windows environment, don't they ? I'll try next week on my PC. Cheers and thanks for sharing all those infos and tips. ps : this thread should be renamed as the general VCI 400 thread. loads of post in this thread pertain to mac related issues (including crackle..... and pop ...no snap though lol) on the new FW vci400 is great on PC win 7 here. (Old FW worked but needed large latency or CPU priority) new FW solves this initially people are having 2 problems jogs not working - needs new traktor to get the new map to work and crackle - up the latency or instal the new FW on the vci400 The rename the thread idea is a good one
Janyce Henningson 03.02.2012	Originally Posted by MonsieurLam Hi all, I've been following this thread from the beginning, with some concerns and fears about this controller. I finally bought one for 660
Temika Yelle 02.02.2012	Hi all, I've been following this thread from the beginning, with some concerns and fears about this controller. I finally bought one for 660
Janyce Henningson 26.01.2012	Originally Posted by Planetoi Ok so the good news is i got the jog wheels working Yeah it's not the firmware causing the crackling - probably latency like MiCL says
Dionne Bullock 26.01.2012	Originally Posted by Planetoi Ok so the good news is i got the jog wheels working The bad news is i still cant get that update to work :/ I am using a mac btw The firmware update is if you want to use Serato DJ Intro, according to the support page. If you're getting static in another software, the firmware probably isn't causing it. Hmmm... dunno... Vestax support would probably tell you to try increasing buffer size (512 samples, for instance). Also, check if the CPU is hot when you hear the noise. I have once seen a guy with Traktor Pro 2 that had a problem with a whole bunch of noise coming out after few minutes has passed from rebooting. It was fixed by disabling something that was causing the CPU overload.
Huey Borgfeld 26.01.2012	Ok so the good news is i got the jog wheels working The bad news is i still cant get that update to work :/ I tried calling the Vextax support number for the US but because its not out yet here they said nothing could be done to help me... which is bullshit... He didnt really sound like he wanted to help me all that much to begin with anyway. But i tried different USB slots as well as checking the power on the vci its self. nothing helped I am using a mac btw any other ideas to get this damn update to work?
Dionne Bullock 26.01.2012	Originally Posted by sfkim44 now i amconfused lol. Sorry for the confusion I was just asking the question out of curiosity. Even if it apparently works, if the manufacturer says it doesn't, it's way too risky to try that at a gig, to say the least. Expect a non-functional unit without power supply.
Dionne Bullock 26.01.2012	Originally Posted by DJ MiCL That could be the headphone output. At any rate, I am saying it's not too low, just lower compared to NI, and mixers have gain to compensate this so it's really not a big deal. Not like you can't get enough gain at all like a CD mastered at a really low level. You were right, the spec sheet on NI site says 13dBu. I was reading the text in the same site and it said 9.7dBu.. At any rate, I was believeing about what I said about not being so sure if one would run into trouble in real life. I looked around but even the mixers with smaller gains (like DJM-600) give you 5 or 6 dB, and many give you 9-12. Even given that many DJs tend to mix at higher levels like 10dB or so (to get more visual feedback to line up the gains), you should easily be able to match that by combining the internal gain of Traktor with the hardware mixer's gain. IF for some reason you "had to" DJ at even higher levels like +18dB (master output glued & club refuses to touch PA but wants the volume loud --what kind of bs is that anyway--) since the mixer's on the edge anyway, I'd just say hell and turn up all the EQs, so, no, I believe there really is no way I can run into a serious problem even in real life. If the Twitch guys are complaining based on real-life experience, Twitch must be quieter than the spec sheet says, or they're all DJing with crappy DJs or at crappy clubs...
Shanita Schweda 26.01.2012	Originally Posted by DJ MiCL So I guess the final version detects whether or not the power adapter is plugged in? I tested one of the final prototypes and it did work with USB though the Vestax guys told me I needed to plug in power. now i amconfused lol.
Huey Borgfeld 26.01.2012	Originally Posted by RD444 get support from japan, they are really good, vestax uk is friendly but not so good for anything useful. i'm sure a FW update will fix it i forget the process of firmware upgrade a did it a few weeks back on PC. Everyone on this post will have updated so you should get help silly question but did you use the correct FW. Are you Mac or PC? MAC firmware http://help.vestax.co.jp/en/detail.p...d_page_url=364 Windows Firmware http://help.vestax.co.jp/en/detail.p...d_page_url=362 also try different USB cables and ports on you computer are you sharing ports is the vci400 correctly powered I am using a mac and yes i double checked which download i got, but to no avail... I tried different USB slots and it is powered correctly.... When it askes for the .bin right as i press "load" i get the error message i stated earlier. The good news however is i got the job wheels scratching so thanks for the help on that one
Dionne Bullock 26.01.2012	Originally Posted by RD444 Vci400 needs psu to work Vci400 cannot be USB powered So I guess the final version detects whether or not the power adapter is plugged in? I tested one of the final prototypes and it did work with USB though the Vestax guys told me I needed to plug in power.
Kacy Wehrmeyer 26.01.2012	Originally Posted by sfkim44 Is that mean i can only use usb if i ignore the lights? or because of the lights i cannot only use usb but have to use with psu all the time? Sorry if i do come across being to picky.. just trying to clear. thank you so much for the answers so far. Vci400 needs psu to work Vci400 cannot be USB powered
Shanita Schweda 26.01.2012	Originally Posted by RD444 the vci 400 needs a psu for all the lights levels light are poopy ..........but the whole side of the deck changes color when you switch AC BD which is really great and v useful Is that mean i can only use usb if i ignore the lights? or because of the lights i cannot only use usb but have to use with psu all the time? Sorry if i do come across being to picky.. just trying to clear. thank you so much for the answers so far.
Kacy Wehrmeyer 26.01.2012	Originally Posted by sfkim44 can vci400 be only usb powered without power supply? the vci 400 needs a psu for all the lights levels light are poopy ..........but the whole side of the deck changes color when you switch AC BD which is really great and v useful
Shanita Schweda 26.01.2012	can vci400 be only usb powered without power supply?
Kacy Wehrmeyer 26.01.2012	Originally Posted by Planetoi First off thank you for the quick replys DJMiCL and RD444 @DJ MiCL: The static will starts after i have been playing music for 30 mins. In other words, the static comes over the music, yes. I have tested out the static multiple times and checked for effects being on as well but to no avail, also the static is unlike any effect :/ @RD444: ok so i have tried multiple times to update with the new firmware but every time i download it, start the program then load .bin the firmware updater says: "VCI-400 Firmware upgrade failed. Please contact vendor for assistance." But is that really my only option? Oh yeah, and then the program crashes and asks me to send an error report :/ get support from japan, they are really good, vestax uk is friendly but not so good for anything useful. i'm sure a FW update will fix it i forget the process of firmware upgrade a did it a few weeks back on PC. Everyone on this post will have updated so you should get help silly question but did you use the correct FW. Are you Mac or PC? MAC firmware http://help.vestax.co.jp/en/detail.p...d_page_url=364 Windows Firmware http://help.vestax.co.jp/en/detail.p...d_page_url=362 also try different USB cables and ports on you computer are you sharing ports is the vci400 correctly powered

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VCI-400 Problem