Any DJTT S4's already arrive?

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Any DJTT S4's already arrive?
Posted on: 05.11.2010 by Julissa Serrone
Folks who supported the home team.......I got mine on the way and am wondering if the DJTT ones started hitting some front doors yet. How was the video?

Also I saw on the NI community a few guys that had issues with the jogs. Wondering if this is "batch" specific and if we'll see any sent from DJTT with hardware issues.
nayit ruiz jaramillo
09.11.2010
No wukkas ...
Julissa Serrone
09.11.2010
Thanks for the offer man, but no sweat. I'd hate to put you on that mission just to save a few bucks. I'm stuck on this side of the world for a while and really won't need a GOOD bag till next summer. I can get away with a cheap bag for now.
nayit ruiz jaramillo
09.11.2010
WHAT... thats extortionate.

Id buy one and send it too you if it worked out cheap enough for you (did i already tell you that, cant remember)
Julissa Serrone
09.11.2010
yeah man I got cereal and no milk.

I got TRS's and no S4. hahahahah

It'll get here. I've beaten Zach up on enough emails, I even had my girlfriend call him. She's Domincan!!! Poor guy.

Yeah man the bag shipped from a retailer was around $240.00 direct from Magma was even more. I may just get a cheap solution for now to keep it safe, and wait till they provide it in the US later on.
nayit ruiz jaramillo
09.11.2010
Originally Posted by haze324
However, my new TRS cables for my S4 got here on Monday
Ah man thats just taking the piss... i can imagine you sat there with these cables looking at an empty space where the S4 will go.

Im really looking forward to you getting your S4 mate..

Did you find out how much the Magma bag would cost inc shipping?
Julissa Serrone
09.11.2010
^ That's how I feel. Not only do I know it takes a few days longer for things to get to the middle east making the wait that much longer. And I spoke with Zach and bugged the shit out of him to make sure it he could ship here. He even emailed me to confrim it was sent to my middle east address, and now my USPS delivery confirmation doesn't even say it was processed for shipping. It says they are waiting for the package.

I have no luck. (and for that matter neither does Zach, he's provided awesome customer support)

However, my new TRS cables for my S4 got here on Monday
nayit ruiz jaramillo
09.11.2010
Im not even getting an S4 from DJTT but i feel for the DJTT guys and i also feel for you guys waiting for your S4s.

I didnt sleep for a week when i was told mine was on its way !!!
Elliot Serres
09.11.2010
Originally Posted by Karlos Santos
Zach is a cool cool guy. I bet hes tearing his hair out about all this.

Dunno about any other country but UPS in uk is simply terrible.
Everytime i get a UPS delivery i ring them and tell them i will collect from the depot myself as their drivers are brain dead morons.
Karlos, UPS sucks ass no matter where you are. I get so much damaged car parts from them till waiting for deliveries with a can of whoop ass!!

I believe well need to get Zach some hair implants after this is all over
Ginny Fergson
09.11.2010
One for Zach: If I place my order today, when do you believe you guys will be able to ship to the UK?
Arica Grow
09.11.2010
My order number is 14137, it is supposed to be shipped no later than 8th Nov. When can I expect my s4 to be shipped?
nayit ruiz jaramillo
09.11.2010
Zach is a cool cool guy. I bet hes tearing his hair out about all this.

Dunno about any other country but UPS in uk is simply terrible.
Everytime i get a UPS delivery i ring them and tell them i will collect from the depot myself as their drivers are brain dead morons.
Devona Labreck
09.11.2010
Agree 100%. Zach is very helpful.
Julissa Serrone
09.11.2010
NOTE:

Just spoke with Zach and let me tell you these guys go out of the way to ensure they do whats right for their customers.

Props to the DJTT Store.
Julissa Serrone
09.11.2010
Zach

12644

I'm the guy with the APO address.
Thanks

I know sometimes USPS is late on updating where the package is, but being here I'm at - all of my packages i've ordered here have received an update when the arrive at the sort facility.
Madalene Ranjan
09.11.2010
Hey guys,

I want to thank everyone who has stuck with us and not canceled your order. We completely understand you are anxious to get your controllers, we are just as anxious to ship them out to you. We are doing everything we can to get everyone's controller shipped out to them as quickly as possible, but there is only so much we can do when NI doesn't send us the amount of controllers we were supposed to get. Everyone at DJTT has been pitching in helping me ship these out the second they come in the door. We are working long hours trying to get to everyone's orders and emails in a timely manner. I am literally answering emails until I fall asleep at evening . If you are unhappy with any purchase from DJTT please don't hesitate to send me an email (orders@djranking s.com) saying how we could have done better. We are constantly trying to improve our customer service.

Haze what is your order number. This type of status is definitely not normal. I have seen this a few times with USPS. Sometimes the item will show up with no tracking information. However, I will start an investigation to ensure your package isn't lost.
Julissa Serrone
09.11.2010
MY DJTT S4 Shipping status has said this since 2 Nov.

"The U.S. Postal Service was electronically notified by the shipper on November 02, 2010 to expect your package for mailing. This does not indicate receipt by the USPS or the actual mailing date. Delivery status information will be provided if / when available. Information, if available, is updated periodically throughout the day. Please check again later"

I ordered something else from another store over the weekend and my status for that product says:

"Your item was processed through and left our WARRENDALE, PA 15086 facility on November 08, 2010. The item is currently in transit to the destination. Information, if available, is updated periodically throughout the day. Please check again later"

It's been over a week, and the postal office still does not say my package has been processed - only that they have been notified to expect a package for sending.

Anyone else have the same status. What gives here???
Julissa Serrone
09.11.2010
PLEASE TAKE YOUR BITCHING OUT OF MY THREAD!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

None of this has anything to do wiht ordering an s4 from djtt.

Fawk!!!!

I can't even ask a question on my own thread so you guys can debat marketing.

Come on, get a fuckin room!!!!!
Kandy Ahdoot
08.11.2010
karlos your inbox is full!
nayit ruiz jaramillo
08.11.2010
Originally Posted by PRESSPL>Y
BTW, Karlos, I hope you're not hating my existence at this point, as we seem to be dissagreeing with everything. This thread has been getting some very interesting discussion
Dude that would never happen. I always respect the opinion of any member of DJTT. Hell, life would be boring if we all agreed all the time.

Originally Posted by midifidler
I dont believe Karlos was saying that the video was not intended to be viral ... just that it was not a "leaked" video, nor was it promoted in that light.
This is exactly what i was saying. Thankyou midifidler.

Look, im not gonna say that NI didnt know exactly what would happen.
They did the same with the X1 but in that video they didnt even mention the X1, it was just in focus for a few seconds and people spotted it and went crazy.

I just cannot understand for the life of me why people get so heated about this stuff... NI are a money making technology company that are on the cutting edge of what they are involved with. They use the latest medium to get their message over.

They chose to stir things up with a little video about a product that has been a massive success. What would have been a good story is if the S4 turned out to be totally rubbish but it isnt.

The hype was worth it and as i stated before, all NI did was post a video. Its the public that hyped it into the stratosphere.

I almost get the feeling tha nothing NI do would be acceptable to some people like the S4 should have been announced by NI publishing a letter to a Newspaper saying

"We are very sorry if we have disturbed your morning but we have made something that you might like. You might not like it, please dont believe we are assuming anything but as some of you are DJs we believe we might have a product that you could use. If the case is that you dont like it we will all kill ourselves and we apologise profusely but if you do like it we would be really happy of you might consider buying it"

Treva Carinio
08.11.2010
Yeah, I got a UPS tracking number the day it was sent to me.
But depending on where you live it's DHL or UPS. With UPS you have tracking, with DHL... I'm not sure. I've never had a DHL shipping with a tracking number before, so...
Lillia Doc
08.11.2010
Anyone who ordered from NI, did you get a tracking number of any kind?
Hang Natelli
08.11.2010
Well all I'm saying is Native Instruments probably intended to create hype. And why the hell not? They did a pretty good job of it. I'm not a marketing expert, and I did study marketing in school during undergrad, but you don't need to be an expert to know this is very good marketing.

Kudos to NI for driving so much hype, and creating worldwide buzz and sales. I am personally very excited to get my S4 *hopefully* tomorrow. I very much hope it lives up to the hype. I obviously am very excited to use it and see how it can improve my workflow and open up my creative possibilities on top of the skillset I already have. But I believe what that other guy was saying is that for them to foster trust with their customers after creating so much hype is quite important. Possibly forever-damaging to the company in the worst case scenarios. But huge upsides when the product lives up to the hype. I haven't had the opportunity to play with my S4 yet, but I'm sure I will like it. This is NI's opportunity to try and fix any of the issues that are concerning people, essentially give the people what they want, and develop some serious brand loyal clientele. I am not sold on Traktor and NI yet, but am willing to let them convince me why I should invest my money and career in them. If this thing can deliver then it looks like I've found my new weapon. Let's see...
Adolf Hit
08.11.2010
@Pressplay

I dont believe Karlos was saying that the video was not intended to be viral ... just that it was not a "leaked" video, nor was it promoted in that light.
Hang Natelli
08.11.2010
Originally Posted by Karlos Santos
Wrong again. The video was NOT leaked. It was shot professionally which is clear, you dont need to have studied film or 'marketing' to see that it was purpose filmed. And it first appeared on the NI YouTube channel with a name something like "First Look At Something New"... No leak, nothing other than a video.
I have to disagree with this.

I believe this video was meant to be viral. Especially since NI put it on their YouTube channel. I highly doubt it was uploaded casually or in passing, but rather methodically. The fact that NI was in the midst of launching a new product that is featured in the video is IMO sound proof.

Obviously the video wasn't leaked, but it was meant to spread like wildfire. You take one of the most popular brands of software and DVS + one of the biggest DJs in the world who also happens to be one of the biggest champions and proponents of Traktor + sneak peak a shiny toy aka new piece of hardware that also happens to be proforming in one of the most reputable venues in the world = isnant viral video.

Anyone else agree or dissagree?

-PL>Y

BTW, Karlos, I hope you're not hating my existence at this point, as we seem to be dissagreeing with everything. This thread has been getting some very interesting discussion
nayit ruiz jaramillo
08.11.2010
Originally Posted by DJ Nada
I've studied marketing a little bit,
Really, dude i wouldnt have guessed so cus your post is full of gaping holes.

Originally Posted by DJ Nada
and what you're seeing here is a backlash to the enormous hype NI generated over this product. Hype is a risky way to market products, it creates fanboys and haters. (Look at Apple) If you keep trying to do the hype thing (Iphone 4) people actually resent it a little. Look how the antenna issue completely blew up in Apple and AT&T's face, when it only affected a small percentage of people. Bottom line, products never live up to the hype, which really upsets people that bought into it.
What Backlash... Some people dont like the S4 but that doesnt mean theres a backlash. It hasnt been around long enough for a backlash. Can there be a backlash against a product.

Some people cannot get over the fact that S4 isnt for them. If you dont like it dont buy and dont buy into the hype.

Some people love it and loved the hype. It was exciting.
NI barely hyped it at all in reality. The people interested in S4 did it. NI just dropped a video and stood well back whilst everyone blew up. How do you miss that ? I though you studied marketing.

Originally Posted by DJ Nada
On a more personal note, when the marketing campaign for the S4 kicked off with the "leaked video" (that was probably shot by a professional team), I just thought to myself "I'm not gonna buy whatever that is." Why? The hype. Any company that markets with viral videos and leaked specs doesn't get my money. I want things set in concrete, release dates, feature lists, etc. This wink-wink "It's awesome, but I can't tell you about it" is complete bullshit. My next controller is gonna be Denon.
Wrong again. The video was NOT leaked. It was shot professionally which is clear, you dont need to have studied film or 'marketing' to see that it was purpose filmed. And it first appeared on the NI YouTube channel with a name something like "First Look At Something New"... No leak, nothing other than a video.

Also i dont know who or what your referring to by "wink wink etc" but no-one came on here to hype things up. I personally kept my mouth shut until the video was uploaded. Then all i said what i was allowed to which wasnt much.

Then people asked about things i could talk about like how the Jogs were awesome. People asked so i answered.

Are you really the kind of person that chooses not to buy something on the way its promoted. If you a marketing genius you should know how things work and buy into it as much or as little as you want but judge the product on its strength and ability to do what it should.


Why the hype??? Why the fuck not. Its worth hyping.

The masses hyped the S4 not NI and if you cant see that then i guess your marketing course didnt go to well.

Jus sayin, an putting the record straight ok
Eulah Tamkin
09.11.2010
I'll probably end up buying the DVD for sure, @Ean, is there anyway I could contact you to talk about an ordering issue i've been dealing with for the past 2/3 weeks? I've ordered something from the DJTT but the order didn't come complete.
Hang Natelli
08.11.2010
Originally Posted by EanGolden
I wanted to personally address some of the legitimate issues/complaints brought up in this thread

Beautiful. As a customer I fully appreciate this response and address to the community and other customers.

I hope nobody was offened by my views. I'm simply playing the devils advocate here, as well as stating some real concerns of mine. Unfortunately I've been the odd man out here in this discussion, but I hope everyone can appreciate that negative feedback is very important as it stimulates better service and products.

Ean and DJTT's, I believe you are doing a great job and I will continue to spread the word and support.

-PL>Y
Jordon Atterholt
08.11.2010
Thanks for putting the DVD for sale Ean.I can't afford the S4 now,but will sure buy the DVD.
Julissa Serrone
08.11.2010
USPS Tracking. Mine has said this since I received the email last week:

"The U.S. Postal Service was electronically notified by the shipper on November 02, 2010 to expect your package for mailing. This does not indicate receipt by the USPS or the actual mailing date"

No change since last week. Normally once it actually ships delivery confirmation will say that the package has been processed at XXX center enroute 12345 Zip Code. Mine has not changed in a week?? Also I just ordered new TRS cables from Amazon and they got to me today. I'm in Baghdad at an APO address. I thought it would get here today, at a minumum I figured the delivery confirmation would have updated by now.

I'm not diggin this. Not because of the wait, I expect pacakges to take longer to get here - but the guy above me got his to Australia, and I'm on a US military base with a US post office. According the tracking number the USPS was "notified" on the 2nd to expect a package for sending.

Did anyone else's tracking do this for over a week?
Devona Labreck
08.11.2010
Anyone get their S4 from DJTechtools in Australia yet????? Oh hang a minute...that would be me !!(Running round in circles clapping) Awesome product !! Ean you have done a great job on the video ! Very informative ! I would not of used half of the S4's features without your tutorial. Thank you very much !
Kristian Buneta
08.11.2010
Originally Posted by EanGolden
feedback?
Yeah bro. We know your tryin'. Don't stress. I'm a happy camper

08.11.2010
I wanted to personally address some of the legitimate issues/complaints brought up in this thread:

S4 Jog Wheel calibration
totally understandable that people are frustrated if things are not working quite right out of the box but its normal to have a few little hardware kinks to iron out in the early days of a brand new product so I am sure they will get this one sorted out fast.

Shipping from Dj TechTools that was slightly delayed.
  • We are doing our very best to improve shipping to customers and thank you for your support.

    The controllers were slightly delayed due to 2 factors:
  • NI didn't keep their commitment to get us all the controllers pre-ordered by the November first date. Nothing else could really be done, although supposedly everyone else also got shorted on controllers.
  • I personally delayed shipment by 24 hours so we could finish editing the DVD which ended up taking 5 more days to edit than expected. It was not acceptable to ship them without the promised DVD, so that pushed us back 1 day.


Regarding tutorials on the S4

We posted 2 basic parts of the DVD online to give people a flavor of how they are structured.

http://www.youtube.com/watch?v=-NZ4gZE6zaw

http://www.youtube.com/watch?v=92DGi...eature=channel

after dozens of emails from customers who could not afford to buy the S4 from us with shipping, but really wanted the DVD- I decided to offer it for sale separately but continue to include it for free with S4 purchases.

https://ranking s.myshopify.com/admin/products/25644202

feedback? We are trying our best to serve all of our customers needs.
Audrey Pinda
07.11.2010
Another good video by DJ ENDO about the S4:

http://www.youtube.com/watch?v=_po2N8XycPE
Eulah Tamkin
07.11.2010
I wish someone would upload a tutorial on how to use sample decks effectively and the loop recorder.
Lorita Leazenby
07.11.2010
Originally Posted by kornel
pressing the jogwheel in 4 spots is quite amusing.
Maybe it's because you have yo do it on two jogwheels Pressing 8 times is hard work man!
Twyla Hilst
07.11.2010
For those who haven't ordered their unit at DJTT, Dubspot started a series of tutorials too: http://blog.dubspot.com/traktor-kontrol-s4-part-1/
Kristian Buneta
07.11.2010
Originally Posted by shogg
@djs
How's the DVD man?

I'm wondering if i will still get the dvd if i didn't pre-order the S4 from DJTT but buy one later..
It's alright. They promised to make an ADVANCED dvd because they knew this one sucked. The only thing it taught me that I couldn't teach my self in five minutes of using the machine is that there is also a sampler in the middle of the unit which is different from the same decks.
DJ Fexland
07.11.2010
Originally Posted by haze324
^ This.

I recalibrated with TSP too.

Ok, so lets hear about the DVD? Can I skip the freakin manual and just watch the DVD?
The DVD is pretty good, worth the watch. IMHO it's geared more torward users who are new to traktor, but contains valuable hints for all. You'll still want to go back and read the manual eventually, there are lots of helpful settings that aren't covered in the videos.
Heriberto Malanowski
07.11.2010
PRESSPL>Y,

your insistence on making a big deal out of spending 30 seconds on pressing the jogwheel in 4 spots is quite amusing.

You dont HAVE to do it every single time. Odds are that it will work flawlessly. If you want to be absolutely certain that it will, you calibrate it before. If you are in such a hurry that you cant spend the time to calibrate the jogs, then obviously something is wrong.

The S4 relies on optical switches to trigger the scratch control. As I understand, it needs to be calibrated to see how the distance between the optical sensor and the white circle on the underside of the jog wheel plate changes when being pressed. This distance can change during transportation, but it doesnt have to. You cant honestly tell me you are going to run into a club, scramble to shove the RCAs from your s4 into the clubs mixer, and start playing right away without having the time to potentially recalibrate if you can tell right away that the jogs aren't working properly.

Its not like you have to do it every hour.
Like Maxledaron wrote above, you are going to be staring at the screen picking out tracks, looking at waveforms anyways, so whats the problem?

With the s4 you are actual subtracting from the DVS DJ workflow, since you dont have to plug your soundcard in to the turntables, etc
Hang Natelli
07.11.2010
Originally Posted by Maxledaron
Even Serato Dj's have to Recalibrate before playing... Dunno why it's such a big deal to you... If it is, maybe you should consider going back to pure vinyl, 'cause with the computers you'll always have to stare at your laptop for more than 30 seconds...
I use Serato. I have been using Serato for 3 years. I have never had to recalibrate anything. I don't like the idea of it. Plain and simple. Why? I like simple. I realize the relaibration process is "simple", but it's just another potential thing to add on top of the normal DJ workflow, therefore taking a step backwards from what the S4 is trying to do, and the fact that the S4 is sooooo sensitive that it requires recalibration is a huge turn off. I'm just saying. That's how I feel my friends.

-PL>Y

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