Reply to a little disappointed :(

I must say I am a little disappointed with my VCI-100SE/Traktor, not so much with the features it has but with its reliability. I was playing at a friends house party just a casual thing for fun and within one hour it screwed up on me three times. All three times it was the jog wheels and pitch faders both stopped responding, and sometimes the led's on the controller wouldn't correspond with traktor. Even in just playing at home it constantly crashes i guess you could say, everytime it has a little glitch i have to restart traktor. I'm not trying to hate or anything, i was super excited to get mine. I wanted to start doing real gigs soon with it but i dont believe i have the confidence in the setup, im stuck as to what to do.