Help needed on NI and USB 3.0

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Help needed on NI and USB 3.0
Posted on: 20.06.2012 by Jenell Knorpp
Been looking all over the lovely internet, but at no avail..

I have been saving for 3 years since i bought my last macbook.. Finally it was time.. But not being savy when it comes to computers i foolishly decided to listen to the salesperson in the applestore, and left with a brand new macbook air.. lovely machine.. fast and light.. BUT.. he failed to mention that theres a difference between the pro and air usb ports.. and even though i showed him the requirements for traktor, he advised me to go with the air..

So here i am.. With a broken setup as i cant get my trusty old Audio 8 to work.. So what now?.. Is there any known fix for this?.. I found none.. Do any of the other NI audio cards work with usb 3.0?.. Found none here too..

So are there any audio cards that work well with traktor AND usb 3.0?.. Or am i just fucked?..

If anyone has any suggestions, solutions or ANYTHING constructive, plz add.. im angry, and desperate and sad.. And unable to digital dj..
Kiyoko Wellisch
23.06.2012
So is there really no fixing it? Is this going to be a problem with all cards?

Will all our existing USB soundcards become completely worthless when no laptops include usb 2.0 ports?
Dorie Scelzo
24.06.2012
Nice.

So, that's $300 to get my DVS working after I upgrade and another $2300 for the only production/recording sound card I can find that specifically mentions USB 3.0. Let me get my pocket change……………

Anyone want to buy an SL1? Only had it for a few months.
King Kunzmann
22.06.2012
Exact same thing happened to me, I just bought an air and tried to connect it to my audio 4, no dice (Plugging my usb hub into the 3.0 ports did not change anything). Called NI and they said the 6 and 10 will work but the 2, 4, and 8 are screwed.

Any conformation on the audio 6 working reliably on the new macbooks?
Dorie Scelzo
22.06.2012
Originally Posted by souldancer
I really want to like that one. But it doesn't have a second thunderbolt port for daisy chaining or firewire. So, I believe it's completely useless unless you run both of them…which might hit the 10 device limit.

Originally Posted by MrPopinjay
Lots of people like Linux on Airs for some reason. I see having to way to get a wired connection making installing wireless drivers incredibly difficult.
True. But there are easy ways around that. Just download them first and put them on the USB key that you're booting off to install it in the first place.

Originally Posted by Janky
Actually, blaming Apple is the best bet here. They claimed that their USB ports were 2.0 compatible. NI couldnt have known any better unless Apple runs stuff by them during R&D (obviously not). Apple shouldnt have jumped the gun on 3.0 seeing as how most of the industry still runs on 2.0 or less. Also, getting rid of FW wasnt the best idea either.
I agree with both (especially firewire…I don't own any USB 3.0 drives and USB 2.0 is too slow to be useful). But they're kind of going all-in on Thunderbolt and forcing people to actually release Thunderbolt stuff. In the end, I believe that'll be better. But AFAIK, there's nothing actually on the market right now in terms of video/audio interfaces that use it. The Apollo is "ready", though the module isn't shipping yet…same with the Apogee Symphony64 Thunderbridge. And both of those are pretty high end compared to what bedroom producers want.

I believe RME makes a USB 3.0 sound card too, but again…fairly high end. MOTU might as well. But there's nothing like the Audio 2/6/10 unless they work with it. And I read a report that the Audio 2 doesn't even try.

DJs are the ones getting screwed most in this one.

And it's still solvable. Sonnet makes a Thunderbolt to Expresscard34 bridge…but then you're talking a few hundred bucks just to run FW or USB 2.0…and not both (I don't believe)…and they don't daisy chain, which means you can't use an external display while you're using it.

Everything will be fine within a year. But until then, it'll be a crap shoot.

Whatever…that'll give me time to consider building a hackintosh desktop. Does anyone know if you can return components to Amazon? (in case I can't get FW working, etc.)
Emerson Crist
21.06.2012
Originally Posted by Patech
I was referring to the OP. He shouldn't blame NI or Apple because he made wrong decision on getting a laptop that doesn't support his hardware and interface.
Actually, blaming Apple is the best bet here. They claimed that their USB ports were 2.0 compatible. NI couldnt have known any better unless Apple runs stuff by them during R&D (obviously not). Apple shouldnt have jumped the gun on 3.0 seeing as how most of the industry still runs on 2.0 or less. Also, getting rid of FW wasnt the best idea either.

Anyway, you really should read up on the whole situation before making a comment like that.
Shalon Jaranilla
21.06.2012
If you really wanna go wild, http://www.tomshardware.com/news/thu...ock,15926.html
Georgianna Eurick
21.06.2012
Originally Posted by Patech
I was referring to the OP. He shouldn't blame NI or Apple because he made wrong decision on getting a laptop that doesn't support his hardware and interface.
You haven't read any of it haven't you?
Carter Wetrich
21.06.2012
I was referring to the OP. He shouldn't blame NI or Apple because he made wrong decision on getting a laptop that doesn't support his hardware and interface.
Kiyoko Wellisch
21.06.2012
Sorry?
Carter Wetrich
21.06.2012
Can't blame NI and Apple for one's ignorance. Check the system requirements first.
Kiyoko Wellisch
21.06.2012
Lots of people like Linux on Airs for some reason. I see having to way to get a wired connection making installing wireless drivers incredibly difficult.
Shalon Jaranilla
21.06.2012
or this one with usb 2 as well http://www.theverge.com/2012/6/4/306...9-announcement
Dorie Scelzo
21.06.2012
Originally Posted by MrPopinjay
The Air has no ethernet port? Is there to way to get a wired internet connection with the thing?
I don't see why it matters, but yes…http://store.apple.com/us/product/MD463ZM/A

Unfortunatley, it's really badly designed. You only have 1 thunderbolt port and the ethernet adapter doesn't have a second TB port for daisy chaining…so you'd either have to buy an Apple Thunderbolt display or choose between an external monitor and LAN……which seems stupid.

Or, there's this, coming out later this year……which is a lot more expensive but also better in every way (assuming it's not complete crap and that they used the right firewire chipset).
Kiyoko Wellisch
21.06.2012
Oh dear.
Pansy Shiveley
21.06.2012
Originally Posted by MrPopinjay
The Air has no ethernet port? Is there to way to get a wired internet connection with the thing?

So do these cards with with USB 3.0 at all or is it just an Apple thing? Should PC/Linux users be worried?
My audio 6 acts very funny on USB3, Windows user here.
Kiyoko Wellisch
21.06.2012
The Air has no ethernet port? Is there to way to get a wired internet connection with the thing?

So do these cards with with USB 3.0 at all or is it just an Apple thing? Should PC/Linux users be worried?
Georgianna Eurick
21.06.2012
Originally Posted by mostapha
If you need it to work, do not upgrade for several months……let the amateurs and trust fund babies figure it out first. This isn't NI and Apple…it's everything.
Amen to that
Dorie Scelzo
21.06.2012
Originally Posted by StephanV
I can't really see taking this long. I mean, in their business MacBooks really are a major player, if this takes too long their reputation will take a serious hit.
And people seriously relying on it for their livelihood/career know not to update as soon as something comes out.

Lots of Pro Studios are just now being pissed off that they're having to upgrade from G5s and a version of Pro Tools that's several years old because the upgrade path no longer uses all of their existing hardware.

If you need it to work, do not upgrade for several months……let the amateurs and trust fund babies figure it out first. This isn't NI and Apple…it's everything.
Allan Neubert
22.06.2012
There has been a lot of discussion about this over at the NI community s in various threads in the different community s. From what I've seen:

People have posted that the A2/A8/S4 do not work. Haven't seen anybody post saying any of these work.

People have posted that the A6/A10/S2 do work. Haven't seen anybody post that these don't work. "Work" in this case means for a few minutes as a trial, not for long enough to do a set or event. However one person posted just today that they hooked up a Komplete A6 and had that going for a few hours nonstop and it worked fine (had 7ms latency in Ableton /w 24/96 too which is great).

You'll notice that the interfaces that are being reported as not working are all of the older interfaces. My suspicion is that all of the interfaces that work use XMOS chips (NI went into agreement with XMOS last year). The S2 may blow that theory out of the water though, cannot remember how old it is.
Pansy Shiveley
22.06.2012
I can't really see taking this long. I mean, in their business MacBooks really are a major player, if this takes too long their reputation will take a serious hit.
Cristian Carmona
21.06.2012
lets see what NI does for the driver cause thats error after error.
Dorie Scelzo
21.06.2012
Cool. That sucks about DK returns. Somehow, we Americans forget that the rest of the world follows a much more "caveat emptor" philosophy. I've returned so much stuff that ended up not being right that it's not even funny. Hell…here it pisses me off that some specific companies won't let you return hardware that comes bundled with software because they can't be sure you didn't install the software before you returned it.

I'm not sure I'd wait on a driver. Part of it was that they ended their partnership with Stanton, but FS2 never did work on Intel Macs. Something half similar happened with Kore. NI doesn't have a great track record with this kind of thing. Might be best to offload the Audio 8 and get an Audio 6 if you want to keep using Traktor.

Just be happy you don't have an S4. Same kinds of issues, but that would take out your whole setup.

And I'm looking at the same kind of thing when it's time to upgrade…I use an SL1…and I seriously doubt Rane is going to make that work on USB 3.0 because it's a USB 1.1 device. So, I'll have to upgrade……which probably means switching back to Traktor also…because it costs half as much……or, god forbid, spend a lot more on CDJs or something.
Jenell Knorpp
21.06.2012
Oh and NI answered the ticket.. They are testing the new Macbooks with their hardware, and are well aware of the USB 3.0 issues, but atm they cant help with compatibility issues..
Jenell Knorpp
21.06.2012
Yeah, they dont allow those types of returns in DK.. And the refurbished one was on the table aswell when i got the air.. Anyway, tried a powered USB hub today with zero luck.. Same static sound..

Although, the NI 10 worked swimmingly.. Tried it at the store.. Gonna try the NI audio 6 tomorrow as 510usd for the audio 10 is a bit much..
Dorie Scelzo
21.06.2012
Cool. Informative.

Also, you mentioned being Danish
Jenell Knorpp
21.06.2012
Gonna try the powered thing later today, if i can find one in a physical store..

Made a ticket with NI yesterday aswell, and as for the console, i get these

http://dl.dropbox.com/u/25277028/Scr...11.24%20AM.png

http://dl.dropbox.com/u/25277028/Scr...11.24%20AM.png

Does that tell you anything?
Cristian Carmona
20.06.2012
Originally Posted by KryticalH!T
JesC, do you believe a powered usb 2.0 hub would be a solution?
TBH, i would say its a temp fix, but personally Im not all for hooking the Audio 8 to a hub. Before you start buying hubs, try out a hub that you have lying around at home.

One thing I would suggest is to reboot your Mac, open up console, and plug in the audio 8. It will show you what errors the mac is giving you. That will also help NI to figure out what the hell is going on with the drivers.

Can you post the error msg your getting in console via text or screen-shot (apple+shift+3 or 4) of what your getting?
Celina Crusey
20.06.2012
JesC, do you believe a powered usb 2.0 hub would be a solution?
Cristian Carmona
20.06.2012
looks like we got our 1st Mac user with USB 3.0 driver problems with the audio 8.

I would suggest to open up a trouble ticket with NI and keep us posted with any updates.
Celina Crusey
20.06.2012
A powered usb hub gets power from an external source, as in an actual plug, rather than your computer's usb port. I believe a powered usb port would be exactly what you need...Try one out and see if it works.
Jenell Knorpp
20.06.2012
What is a "powered" usb hub?.. I have already tried with this cheap one i had lying around (danish, price is roughly 13 USD) :

http://www.avxperten.dk/pc-tilbehoer...2.0)-stack.asp

That one made no change.. Is the one in the link different from a "powered" one?..
Celina Crusey
20.06.2012
This one's even cheaper, with 4 ports instead of 10: http://www.amazon.com/Belkin-USB-2-0...owered+usb+hub
Celina Crusey
20.06.2012
There's a lot of audio gear that doesn't have drivers compatible with usb 3.0, which is why I'm glad my laptop has both 2.0 and 3.0. One solution is buying a powered usb hub (which are pretty cheap I believe...20 maybe 30 dollars?) and put your audio 8 into that. This one is 25 dollars, has 10 usb 2.0 ports, and has great reviews: http://www.amazon.com/Plugable-USB-P...owered+usb+hub

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