X1 Dead == i'm boned...
X1 Dead == i'm boned... Posted on: 07.07.2011 by Allen Dahlgren (crosspost from NI community
s, sorry, i'm desperate...)I'm freaking out... I've got a huge gig at a festival in less than two weeks, and my X1 just died... When I plug my X1 in: -The LEDs on the device flash briefly, then turn off. -Windows gives an error message: "USB Device Not Recognized" In Traktor, preferances, Device Setup: With the proper mapping selected in the device dropdown, both the In-Port and Out-Port show "n/a: KX1" I've tried it on my old laptop and a buddy's laptop, both w/ 1.2.7, same result. I tried my buddy's X1 on my laptop and it works perfectly. Conclusion: my x1 is dead. It's probably just a coincidence, but the evening before this happened, I had upgraded to 2.0.3, I just didn't have a chance to play /w it. Has anybody come across this? Or even better, anybody been able to fix this? Any help is desperately appreciated! thanks (: m. | |
| Allen Dahlgren 07.07.2011 |
Originally Posted by bigbeatzz
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| Allen Dahlgren 07.07.2011 |
Originally Posted by keeb
I've also talked to the shop I bought the x1 from, and the best they can do is send it in for a quote on repairs. They also very generously offered to sell me a new one... I'll tackle step 1 toevening ... Or I may just buy another one. If my old one gets fixed, bonus: I'll have two. If it doesn't get fixed, also bonus: I've got an x1 to strip of it's knobs and buttons to build a custom controller. The timing on all this is just really bad... I was really hoping somebody would have an easy fix solution, like 'blow some compressed air into the usb port', or 'sprinkle some eye of newt on the x1'... m. |
| Allen Dahlgren 07.07.2011 |
Originally Posted by photojojo
But thank you for taking the time to contribute something useful (: m. |
| Allen Dahlgren 07.07.2011 | (crosspost from NI community
s, sorry, i'm desperate...) I'm freaking out... I've got a huge gig at a festival in less than two weeks, and my X1 just died... When I plug my X1 in: -The LEDs on the device flash briefly, then turn off. -Windows gives an error message: "USB Device Not Recognized" In Traktor, preferances, Device Setup: With the proper mapping selected in the device dropdown, both the In-Port and Out-Port show "n/a: KX1" I've tried it on my old laptop and a buddy's laptop, both w/ 1.2.7, same result. I tried my buddy's X1 on my laptop and it works perfectly. Conclusion: my x1 is dead. It's probably just a coincidence, but the evening before this happened, I had upgraded to 2.0.3, I just didn't have a chance to play /w it. Has anybody come across this? Or even better, anybody been able to fix this? Any help is desperately appreciated! thanks (: m. |
| Allen Dahlgren 08.07.2011 | Problem solved: bought a new one, sent the old one in for repairs, it's out of warranty anyways. And this time I spent an extra $10 to get an extra year's worth of warranty. In hindsight, a good investment. So I'll either wind up w/ 2 good ones, which would be cool.. or I'll have one I can scavenge for parts to build my own controller, a project I'll likely never complete, if I start it at all. Tks for the input! m. |
| Ok Moroski 08.07.2011 | Sounds like you e-mailed them. I see you're in Canada, but if possible at all try to call them. You will see results much faster. |
| Leeanna Ayla 07.07.2011 | Try to restore in preferences and if that doesn't work contact NI. |
| Allen Dahlgren 07.07.2011 |
Originally Posted by bigbeatzz
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| Karolis Petrauskas 07.07.2011 | Check the usb connection in the back, is it loose? |
| Allen Dahlgren 07.07.2011 |
Originally Posted by keeb
I've also talked to the shop I bought the x1 from, and the best they can do is send it in for a quote on repairs. They also very generously offered to sell me a new one... I'll tackle step 1 toevening ... Or I may just buy another one. If my old one gets fixed, bonus: I'll have two. If it doesn't get fixed, also bonus: I've got an x1 to strip of it's knobs and buttons to build a custom controller. The timing on all this is just really bad... I was really hoping somebody would have an easy fix solution, like 'blow some compressed air into the usb port', or 'sprinkle some eye of newt on the x1'... m. |
| Ok Moroski 07.07.2011 | Step 1: Borrow X1 from said friend. Step 2: Contact NI support and hopefully get a new unit in the mail. Hopefully it's unlike the one I got which has two buttons labeled Hotcue and none labeled shift (hmmm... lol) |
| Allen Dahlgren 07.07.2011 |
Originally Posted by photojojo
But thank you for taking the time to contribute something useful (: m. |
| Leeanna Ayla 07.07.2011 | Maybe try to reinstall or roll back the driver? http://co.native-instruments.com/ind...tor_Kontrol_X1 |
| Libbie Kommer 07.07.2011 | ya dicked er |
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