Reply to Pitch bend fader gives negligible adjustments

Hi all!

I just got my VCI-100SE 4 days ago and it is everything I dreamed of in a midi controller. I LOVE the build quality, performance, and features of this controller.

However, there is one downfall and I believe it can be fixed somehow, but I am not sure.

The issue: My pitch bend faders for the +/-8 bpm only changes the pitch through a window of roughly 1.0 bpm.

How can i get them to be more sensitive and adjust more accurately?

-Tom