Reply to Fader/Jog problem

Hey, great community , and great community. Got my VCI today. Now theres a problem that makes me pretty pissed off.

The thing is that the fader only works like until 70% on each side. That means, the last 30-40% on each side is "untouchable". I cant reach the sides 100% with the fader.

Also, if i have the crossfader set to one side, whenever i touch the jog wheel or another fader, the crossfader slightly moves, like around 5%, like wobbles.

Yes, i have tried the crossfader knob on the back, and right now its set 100% to the crossfade mode.

Anyone got any ideas? I was looking in traktor for any setup regarding the xfade, but didnt find anything.