Native Instruments, WHAT A JOKE THEY ARE! Right, just got the Kontrol S2 this morning. I went through the setup like you do, installed everything and waited patiently. I registered my hardware serial. Then i went to register my software but can't, because every time i try the fucking SERVICE CENTER crashes. Windows says ' Service Center has stopped working'. I've restarted my laptop and it still does it. Anyone else had this problem? Also i was given a password to login on the native instruments webiste, it worked and so i changed my password to something i could remember. I tried my new password, it worked, but when i went to login at a later time it DIDN'T. Fucking piece of shit will not let me log in. I sent a forgotten password request to try another and that won't work either. It's an absolute fucking joke. Half tempted to send the whole wank piece of turd back and get something else.
I've sent 2 emails to N.I. I have heard their customer service is shit so i'm not expecting much.
Please help! Thank you. |
Loreta Altema
27.10.2012 |
Originally Posted by Patch
Yeah - I should just pack it all in now, mate. No way you've got the patience to deal with any of the other problems YOU WILL run into.
ok, i didn't get past this post, but LMAO!!! If there was a Rep button i would hit that thing a million times for this.. ahahahahaha, new sig quote, ty sir! |
Ming Devis
25.10.2012 |
Originally Posted by Apex
I've tried it all and it still crashes. I managed to get the traktor software installed offline with the activation key. I suppose now i can sort through songs and learn how it all works, but it's annoying because service center just doesn't work. I take it i will need service center for all future updates so when it comes to downloading one i won't be able to do it unless i can do it offline like with the serial number?
Once you have Traktor activated I believe you're fine, you can download the updates from the website. |
Kaci Rentzel
25.10.2012 |
Originally Posted by Sleurhutje
Okay, remove all installed Traktor software, restart the computer. Disable your virus scanner and malware protection. Open Windows Explorer and browse to the location where the install files are. Right click the installer file and start as Administrator. Do any steps necessary to install the software. Enable your virus scanner and malware protection. Restart the computer. Try again starting NI.
I've had similar problems on my old Vista computer, except it was with the older Traktor 2.0. Installing with Administrator priviledges worked for me.
Thanks i will give that a shot! |
Alberta Oberti
25.10.2012 |
Originally Posted by Apex
I've tried this and it didn't work, thanks anyway. I also tried making a new user and loading it in that but the same problem still persists N.I. still havent got back. I really don't know what to do...
Okay, remove all installed Traktor software, restart the computer. Disable your virus scanner and malware protection. Open Windows Explorer and browse to the location where the install files are. Right click the installer file and start as Administrator. Do any steps necessary to install the software. Enable your virus scanner and malware protection. Restart the computer. Try again starting NI.
I've had similar problems on my old Vista computer, except it was with the older Traktor 2.0. Installing with Administrator priviledges worked for me. |
Kaci Rentzel
25.10.2012 |
Originally Posted by Sleurhutje
First off all, make sure Windows AUC is turned off. For Windows Vista look here and Windows 7 here.
Then right-click the control center icon and and start the application as Administrator. If it works fine, you can force Administrator mode at the properties settings of the applications (compatibility tab).
I've tried this and it didn't work, thanks anyway. I also tried making a new user and loading it in that but the same problem still persists N.I. still havent got back. I really don't know what to do... |
Ciara Cuttill
24.10.2012 |
Originally Posted by Nikefutbolero
Its Windows bro. As much as people try to avoid the discussion, there is a reason you never see any legit pro laptop DJ on a PC.
Max Cooper Still rocks a PC and so do many other "Legit" Dj's.
Originally Posted by Patch
If you can a afford a MAC, you should get one. If you can't, a PC will do the job just fine. Aspiring to get a MAC is pathetic.
THIS x 100 |
Lilliana Perris
24.10.2012 |
Originally Posted by djchriswoods.co.uk
+1 on this lol
ever believe that the root of the issue is windows....
OOOOOOOOOOOOOOOOOOO.......thats gonna get Jack Bastard going it is!
If he has now gotten a new login and nick, we will be able to pick him out of the crowd if he takes this bait!
|
Lashawn Maycock
24.10.2012 |
Originally Posted by Nikefutbolero
Its Windows bro. As much as people try to avoid the discussion, there is a reason you never see any legit pro laptop DJ on a PC.
That's simply bollocks I'm afraid, talking right out of your aris. I've got an even number of Apple and Windows devices and Apple are certainly not angels - I'd even go as far to say they're now followers in their market sectors. I believe a wider problem with technology is people have become so accustomed to it 'working out of the box' which is what all companies should of course aim for, however people have lost the ability to fault find and rectify a problem, which usually takes just a few moments. I suppose I'm fortunate in that I come from the 'config.sys' and 'autoexec.bat' generation where getting things to work on PCs involved creating boot sequences in DOS etc. It makes me chuckle and a little sad that we're all thought to be 'tech savvy' these days but in the main we only know how to work devices out of the box and are stumped when we hit issues, the default option is to blame the company who produced it without taking a little time to read up and self solve first, which IMO solves most problems.
Any way just my thoughts..... also.....
Don't forget This Is Our House on Nu Rave Radio - Fridays' 6-8PM (UK) - Deep & Soulful House, D&B, Rave Breaks and Old School. |
Reda Holdsworth
23.10.2012 |
Originally Posted by Patch
If you can a afford a MAC, you should get one. If you can't, a PC will do the job just fine. Aspiring to get a MAC is pathetic.
+1 |
Loreta Altema
27.10.2012 |
Originally Posted by Patch
Yeah - I should just pack it all in now, mate. No way you've got the patience to deal with any of the other problems YOU WILL run into.
ok, i didn't get past this post, but LMAO!!! If there was a Rep button i would hit that thing a million times for this.. ahahahahaha, new sig quote, ty sir! |
Ming Devis
25.10.2012 |
Originally Posted by Apex
I've tried it all and it still crashes. I managed to get the traktor software installed offline with the activation key. I suppose now i can sort through songs and learn how it all works, but it's annoying because service center just doesn't work. I take it i will need service center for all future updates so when it comes to downloading one i won't be able to do it unless i can do it offline like with the serial number?
Once you have Traktor activated I believe you're fine, you can download the updates from the website. |
Kaci Rentzel
25.10.2012 | I've tried it all and it still crashes. I managed to get the traktor software installed offline with the activation key. I suppose now i can sort through songs and learn how it all works, but it's annoying because service center just doesn't work. I take it i will need service center for all future updates so when it comes to downloading one i won't be able to do it unless i can do it offline like with the serial number? |
Alberta Oberti
25.10.2012 | Log in at NI, download the installer package. Extract the installer package to a known location. Or start the installer package as Administrator and install after extraction of the files. |
Kaci Rentzel
25.10.2012 | I can't seem to find the install files... |
Kaci Rentzel
25.10.2012 |
Originally Posted by Sleurhutje
Okay, remove all installed Traktor software, restart the computer. Disable your virus scanner and malware protection. Open Windows Explorer and browse to the location where the install files are. Right click the installer file and start as Administrator. Do any steps necessary to install the software. Enable your virus scanner and malware protection. Restart the computer. Try again starting NI.
I've had similar problems on my old Vista computer, except it was with the older Traktor 2.0. Installing with Administrator priviledges worked for me.
Thanks i will give that a shot! |
Alberta Oberti
25.10.2012 |
Originally Posted by Apex
I've tried this and it didn't work, thanks anyway. I also tried making a new user and loading it in that but the same problem still persists N.I. still havent got back. I really don't know what to do...
Okay, remove all installed Traktor software, restart the computer. Disable your virus scanner and malware protection. Open Windows Explorer and browse to the location where the install files are. Right click the installer file and start as Administrator. Do any steps necessary to install the software. Enable your virus scanner and malware protection. Restart the computer. Try again starting NI.
I've had similar problems on my old Vista computer, except it was with the older Traktor 2.0. Installing with Administrator priviledges worked for me. |
Kaci Rentzel
25.10.2012 |
Originally Posted by Sleurhutje
First off all, make sure Windows AUC is turned off. For Windows Vista look here and Windows 7 here.
Then right-click the control center icon and and start the application as Administrator. If it works fine, you can force Administrator mode at the properties settings of the applications (compatibility tab).
I've tried this and it didn't work, thanks anyway. I also tried making a new user and loading it in that but the same problem still persists N.I. still havent got back. I really don't know what to do... |
Nedra Fresneda
25.10.2012 | hint hint
|
Brunilda Kora
25.10.2012 |
Originally Posted by padi
Please move back to topic and stay away from the mac vs pc discussion, we all know how that ends.
Do we? I haven't got a clue??? |
Erich Vallabhaneni
24.10.2012 | I know Shortee uses a PC still. But NI Customer Service has been good as far as I've used them, but I haven't needed them much |
Nedra Fresneda
24.10.2012 | Please move back to topic and stay away from the mac vs pc discussion, we all know how that ends. |
Ciara Cuttill
24.10.2012 |
Originally Posted by Nikefutbolero
Its Windows bro. As much as people try to avoid the discussion, there is a reason you never see any legit pro laptop DJ on a PC.
Max Cooper Still rocks a PC and so do many other "Legit" Dj's.
Originally Posted by Patch
If you can a afford a MAC, you should get one. If you can't, a PC will do the job just fine. Aspiring to get a MAC is pathetic.
THIS x 100 |
Lilliana Perris
24.10.2012 |
Originally Posted by djchriswoods.co.uk
+1 on this lol
ever believe that the root of the issue is windows....
OOOOOOOOOOOOOOOOOOO.......thats gonna get Jack Bastard going it is!
If he has now gotten a new login and nick, we will be able to pick him out of the crowd if he takes this bait!
|
Lashawn Maycock
24.10.2012 |
Originally Posted by Nikefutbolero
Its Windows bro. As much as people try to avoid the discussion, there is a reason you never see any legit pro laptop DJ on a PC.
That's simply bollocks I'm afraid, talking right out of your aris. I've got an even number of Apple and Windows devices and Apple are certainly not angels - I'd even go as far to say they're now followers in their market sectors. I believe a wider problem with technology is people have become so accustomed to it 'working out of the box' which is what all companies should of course aim for, however people have lost the ability to fault find and rectify a problem, which usually takes just a few moments. I suppose I'm fortunate in that I come from the 'config.sys' and 'autoexec.bat' generation where getting things to work on PCs involved creating boot sequences in DOS etc. It makes me chuckle and a little sad that we're all thought to be 'tech savvy' these days but in the main we only know how to work devices out of the box and are stumped when we hit issues, the default option is to blame the company who produced it without taking a little time to read up and self solve first, which IMO solves most problems.
Any way just my thoughts..... also.....
Don't forget This Is Our House on Nu Rave Radio - Fridays' 6-8PM (UK) - Deep & Soulful House, D&B, Rave Breaks and Old School. |
Nancey Inderlied
23.10.2012 | Hmmm... |
Kaci Rentzel
23.10.2012 | My laptop runs everything else such as Reason and Ableton fine. It has 4gb ram, triple core processors, so it should be decent enough imo. |
Reda Holdsworth
23.10.2012 |
Originally Posted by Patch
If you can a afford a MAC, you should get one. If you can't, a PC will do the job just fine. Aspiring to get a MAC is pathetic.
+1 |
Nancey Inderlied
23.10.2012 | I've always found the kind of people who don't have the attention span or ability to do basic troubleshooting without raging often have some truly fucked in the ass computers. |
Zofia Cheuk
23.10.2012 | i found native support effective but slow. i've spent ages these past couple of weeks getting my vestax vci400 and then traktor to work. but toevening
finally its all running! |
Joselyn Supina
24.10.2012 | Computer doesn't work properly...blame NI.
That makes sense. |
Lang Abriel
24.10.2012 | I'll give NI customer service credit, i've had alot better experiences lately. And you can't blame the customer service when their management and programmers are really the problem
Honestly, the requirements on the box for any NI product should read OSX ONLY!!!! |
Loyce Mekonen
23.10.2012 | Windows can be a bitch sometimes... Just out of curiosity, what are your pc specs? (although service center shouldn't give you those problems even if your pc was obsolete). |
Brunilda Kora
23.10.2012 |
Its Windows bro. As much as people try to avoid the discussion, there is a reason you never see any legit pro laptop DJ on a PC.
If you can a afford a MAC, you should get one. If you can't, a PC will do the job just fine. Aspiring to get a MAC is pathetic. |
Alena Horten
23.10.2012 | Its Windows bro. As much as people try to avoid the discussion, there is a reason you never see any legit pro laptop DJ on a PC. |
Alberta Oberti
23.10.2012 | First off all, make sure Windows AUC is turned off. For Windows Vista look here and Windows 7 here.
Then right-click the control center icon and and start the application as Administrator. If it works fine, you can force Administrator mode at the properties settings of the applications (compatibility tab). |
Ervin Calvery
23.10.2012 | I have found (with one notable exception) that I can only get good customer service from NI over the phone. |
Ming Devis
23.10.2012 | This happens on my computer as well -
Make a new windows user and log in as them, then open service centre or traktor and activate it, hopefully it works.
I remember lookimg at the NI community
s and it seems like this happens to a fair few Windows 7 machine and similar problems on Mac. I believe there was a fix a user came up with but I couldn't be bothered as this worked fine. Still pretty bad form for a pro dj software company |
Tatum Ansaldo
23.10.2012 |
Originally Posted by TommyQuiet
i smell a osx vs windows thread lol
Originally Posted by Apex
Why can't things ever run smoothly?
Now you're just asking for it... |
Kaci Rentzel
23.10.2012 | Why can't things ever run smoothly? |
Leeanna Ayla
23.10.2012 | It's probably more related to some program running in the background like antivirus or something like that than to it being a OS problem. |
