Reply to Native Instruments, WHAT A JOKE THEY ARE!

Right, just got the Kontrol S2 this morning. I went through the setup like you do, installed everything and waited patiently. I registered my hardware serial. Then i went to register my software but can't, because every time i try the fucking SERVICE CENTER crashes. Windows says ' Service Center has stopped working'. I've restarted my laptop and it still does it. Anyone else had this problem? Also i was given a password to login on the native instruments webiste, it worked and so i changed my password to something i could remember. I tried my new password, it worked, but when i went to login at a later time it DIDN'T. Fucking piece of shit will not let me log in. I sent a forgotten password request to try another and that won't work either. It's an absolute fucking joke. Half tempted to send the whole wank piece of turd back and get something else.
I've sent 2 emails to N.I. I have heard their customer service is shit so i'm not expecting much.
Please help! Thank you.