Xone k2 low volume in club pa setup problem!!!

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Xone k2 low volume in club pa setup problem!!!
Posted on: 10.08.2012 by Jerrell Rienecker
Hi has anyone had problems with the k2 being very quiet on a club pa setup

I've tried it on several rigs etc and it's always quiet

I run a MacBook pro with traktor 2.5 and everything is as it should be

I've bought some new better quality cables that might help but I'm not sure what else to do


Ive asked a n h tech support but they say it's basically my problem as no one else has bought this up as an issue


I've seen a few post here and there with the same problem but no conclusive answers


Thanks anyone for any help
Kiyoko Wellisch
12.08.2013		The output volume is low, however you are the only person who has an output volume so low that it cannot be corrected by the gain knob, the same way to have to any time you use different audio sources together. Or any vinyl at all. Also, you're the only person experiencing glitches. And according to your previous post it was somehow a lower volume than a completely silent channel...

Somehow I believe the problem here is not the K2's interface, but the user.
Wilhelmina Notermann
12.08.2013
Originally Posted by MrPopinjay
The audio interface in the K2 is fine, lots of people use it happily. Just because you have problems doesn't mean that everyone does.

Either your have a faulty unit or something else in your setup has gone wrong, either way it's an anomaly and not something people should be basing their buying decision upon.
Might be, but the question was whether I would recommend it, and to that my answer is clear.
By the way, I did not start this thread, there are more threads about this issue, also on the A&H community : I am by no means the only one experiencing the volume issue.
Kiyoko Wellisch
12.08.2013		The audio interface in the K2 is fine, lots of people use it happily. Just because you have problems doesn't mean that everyone does.

Either your have a faulty unit or something else in your setup has gone wrong, either way it's an anomaly and not something people should be basing their buying decision upon.
Wilhelmina Notermann
11.08.2013
Originally Posted by Kwal
So I should not buy a K2 then?
Not if you are looking for an audio interface.
If you're looking for a smart, versatile, compact controller, you definately should. It's an awesome controller!
Alphonso Deitchman
11.08.2013		If you have the Audio 10 you don't need to bother with the K2 sound card.
Hellen Mindrup
11.08.2013		So I should not buy a K2 then?
Wilhelmina Notermann
10.08.2013
Originally Posted by makar1
So the K2 interface works fine at home?
No, same problem, but the low volume is n't such a problem at home. I don't use it, tho, I use the NI audio 2. However, with this issue unresolved this doesn't feel like a stable solution for gigs (also, adding more audio interfaces after 2 audio interfaces had a conflict doesn't seem like a solution).
Alphonso Deitchman
10.08.2013		So the K2 interface works fine at home?
Wilhelmina Notermann
10.08.2013
Originally Posted by makar1
How quiet can it possibly be? I keep my gains around the 9-10 o'clock position for high output devices (NI sound cards, CDJs) - and even lower power devices like phones don't need to be pushed past 12 o'clock.

If you're using the DJM900 you may as well use its built-in interface. It has the lowest latency of any interface I've used so far and allows you to easily record your mix, all without a single audio cable. You can also use any connected turntables or CDJs for Traktor timecode without having to reconnect a thing.
The problem is not my home setup: The problem first occured when setting up for a gig. With 15 minutes to go before my gig starts I can't go and set up an entirely new system setup. I figured I had one back-up audio interface in the K2. Plan C were the CDJ's (I always bring cd's), so I went with that.

For my digital setup I don't want to rely on what's in the club, I want to have a reliable setup with me. I thought I had that with the Reloop Contour and the Xone:K2, but for now I'll have to find something else. (my temporary solution is using yet another audio interface, a Traktor Audio 2, which has been working out, but it does n't feel comfortable leaving the issue unsolved.)
Wilhelmina Notermann
10.08.2013
Originally Posted by mdcdesign
If you're getting glitchy playback it's probably a problem with the ASIO driver of the K2; try disabling/uninstalling it in device manager and just using it as a controller
Now that sounds like a good idea! So far, I just uninstalled the ASIO driver, however, that also disabled the midi functionality of the K2. It doesn't seem to run without the ASIO driver. I'll look around in the device manager (hadn't looked there yet) and I'll report back.

Thanks!
Alphonso Deitchman
09.08.2013		How quiet can it possibly be? I keep my gains around the 9-10 o'clock position for high output devices (NI sound cards, CDJs) - and even lower power devices like phones don't need to be pushed past 12 o'clock.

If you're using the DJM900 you may as well use its built-in interface. It has the lowest latency of any interface I've used so far and allows you to easily record your mix, all without a single audio cable. You can also use any connected turntables or CDJs for Traktor timecode without having to reconnect a thing.
Doreen Schurle
09.08.2013
Originally Posted by Deksel
I know, that's what I've been doing, until I started experiencing heavy glitches on it. The glitches can be solved by disconnecting the K2. Vice Versa, disconnecting the contour does not solve the volume issue on the contour, however.
If you're getting glitchy playback it's probably a problem with the ASIO driver of the K2; try disabling/uninstalling it in device manager and just using it as a controller
Wilhelmina Notermann
09.08.2013
Originally Posted by mdcdesign
The output volume (and latency for that matter) of the Contour is incredible, so you should be using that as your main interface anyway.
I know, that's what I've been doing, until I started experiencing heavy glitches on it. The glitches can be solved by disconnecting the K2. Vice Versa, disconnecting the contour does not solve the volume issue on the contour, however.
Doreen Schurle
09.08.2013
Originally Posted by MrPopinjay
Then you are definitely lying. The DJM900 has full kill gain, turned all the way down the channels with the CDJs would be silent.

Don't bother posting if you're just going to make shit up.
Now now guys, there's a difference between someone not knowing what they're talking about and deliberately LYING. I believe this is probably just a case of the former.
Jonathan Chiuchiolo
09.08.2013		make sure the djm is set to line on the the channel you have the k2 plugged into. If it's set to phono you will lose about half of your gain levels.
Kiyoko Wellisch
09.08.2013
Originally Posted by Deksel
DJM 900, volume in Traktor all the way up, 0 headroom, autogain turned off.
K2 has been quiet since i first got it, and this is a known issue with the K2.

Believe what you want, this is my problem, and I'm farely confident there ain't much that I can do on the software side, unless someone has come up with a solution to the quiet K2
Then you are definitely lying. The DJM900 has full kill gain, turned all the way down the channels with the CDJs would be silent.

Don't bother posting if you're just going to make shit up.
Doreen Schurle
09.08.2013
Originally Posted by Deksel
DJM 900, volume in Traktor all the way up, 0 headroom, autogain turned off.
K2 has been quiet since i first got it, and this is a known issue with the K2.

Believe what you want, this is my problem, and I'm farely confident there ain't much that I can do on the software side, unless someone has come up with a solution to the quiet K2
Connecting the K2 shouldn't affect the output volume of the other sound cards, however there IS a setting in Windows which can screw with output volume of different pieces of gear. Check the "Communications" tab in Sound control panel, and disable "reduce the volume of other sounds by XXX".

The output volume (and latency for that matter) of the Contour is incredible, so you should be using that as your main interface anyway.
Wilhelmina Notermann
09.08.2013
Originally Posted by MrPopinjay
I'm sorry but I don't believe that. Either something is broken, you did something wrong, or your lying. Or the mixer you used has the worst narrowest range on the gain knob, which I believe is highly unlikely as it would defeat the purpose of gain knob.

What mixer were you using? You sure you have turned up the volume in your software? I've seen DJs forget to do that before ;P
DJM 900, volume in Traktor all the way up, 0 headroom, autogain turned off.
K2 has been quiet since i first got it, and this is a known issue with the K2.

Believe what you want, this is my problem, and I'm farely confident there ain't much that I can do on the software side, unless someone has come up with a solution to the quiet K2
Kiyoko Wellisch
09.08.2013		I'm sorry but I don't believe that. Either something is broken, you did something wrong, or your lying. Or the mixer you used has the worst narrowest range on the gain knob, which I believe is highly unlikely as it would defeat the purpose of gain knob.

What mixer were you using? You sure you have turned up the volume in your software? I've seen DJs forget to do that before ;P
Wilhelmina Notermann
09.08.2013
Originally Posted by MrPopinjay
Just crank the gain on the clubs mixer/PA. Problem solved!
Too bad, problem not solved for me.
Turned up the gain on the club mixer, but still the volume was so low that even if I turned the gains on the other channels on the club mixer all the way down (CDJ's) the K2 still could n't match the volume. Simply can't use the audio interface of the K2. Additional problem is that when I connect the K2 it also fucks up the audio from my other audio interfaces (contour, traktor audio 2), so effectively can't use it as a controller either.
Kiyoko Wellisch
15.08.2012		Just crank the gain on the clubs mixer/PA. Problem solved!
Patty Mcgilbra
15.08.2012
Originally Posted by doc12inch
hi

sat down and went over it all, fixed it in a sense, basically headroom as 0db, I pushed the master volume up 3/4 of the way on traktor which made it peak in traktor but does not peak on the external mixer which gave me the extra boost, channel gains in traktor were pushed up a little say about less that a quater more
This sounds kinda bad, you don't want it to peak into the red - is the quality impacted in any way by the clipping?
Teresia Janusch
15.08.2012
Originally Posted by boarderbas
Hate to burst your bubble, but cables are NOT a factor in sound quality. You may feel it sounds better because they look better. Better cable may withstand more abuse than others, but in a dj setup, cables are no factor at all.

Typical input circuitry is 100Kohm impendance. Your worst cable will have a 0,01ohm Impendance. Your cable reduces the signal by a factor 0,0000001%. Audible effects are therfore below -80dB
at last, another member who actually knows his shit!
Evia Nitch
15.08.2012		...it's a gross oversimplification of things, but it does get the point across

Sometimes the plastic housing of devices keeps you from fully inserting the jack. This will result in one channel sound only or a very dim signal, but it seems to me that's no issue with the K2 (try pulling out your headphone jack a bit)
Annis Osbourn
14.08.2012
Originally Posted by boarderbas
Typical input circuitry is 100Kohm impendance. Your worst cable will have a 0,01ohm Impendance. Your cable reduces the signal by a factor 0,0000001%. Audible effects are therfore below -80dB
Thanks a LOT for that lesson, i knew cables didn't make a difference but it's nice to know why!
Evia Nitch
14.08.2012		Hate to burst your bubble, but cables are NOT a factor in sound quality. You may feel it sounds better because they look better. Better cable may withstand more abuse than others, but in a dj setup, cables are no factor at all.

Typical input circuitry is 100Kohm impendance. Your worst cable will have a 0,01ohm Impendance. Your cable reduces the signal by a factor 0,0000001%. Audible effects are therfore below -80dB
Jerrell Rienecker
14.08.2012
Originally Posted by boarderbas
Did you check your traktor gain? I have assigned the traktor gain to a Midi device that's not always used. Sometimes, inexplicably the gain is set to very low is the device is not connected.

Any chance of the output jack ever being abused? Bad contact here may lower the volume without affecting sound quality noticably.

A&H are not the kind of company tou fit bad sound cards in devices.
hi

sat down and went over it all, fixed it in a sense, basically headroom as 0db, I pushed the master volume up 3/4 of the way on traktor which made it peak in traktor but does not peak on the external mixer which gave me the extra boost, channel gains in traktor were pushed up a little say about less that a quater more

it puts it upto 0db on the xone 92

the card is quiet compared to the ni audio series on the same mixer

either way i have room to up the volume a bit on both traktor gain channels and external mixer

ive ordered some new cables better quality to maybe better the sound

im happy with that
Evia Nitch
14.08.2012		Did you check your traktor gain? I have assigned the traktor gain to a Midi device that's not always used. Sometimes, inexplicably the gain is set to very low is the device is not connected.

Any chance of the output jack ever being abused? Bad contact here may lower the volume without affecting sound quality noticably.

A&H are not the kind of company tou fit bad sound cards in devices.
Jerrell Rienecker
12.08.2012		I'm going to sit down and solve the thing. It has to be fixable there isn't any reason why it so quiet. Unfortunately no one I know uses a k2 haha
Annis Osbourn
12.08.2012		I believe fiddling around with your settings even more is not gonna make it any louder, and the headroom feature is there for a reason too, it is not a bad thing to use at all. Some soundcards are just not that loud. I have some experience with PA too, you should just use a live mixer and gain it correctly on there. Trying to get your soundcard louder on the software/settings side of things can get you into deep shit in therms of distortion/clipping etc.. And nobody wants that. The only thing i could believe of would be to compare your k2 to somebody else's and see if that one really is louder.

And if there is no mixing table available, i don't see why, but anyways you can use a device like this: http://www.htd.com/LGB-1
Good luck finding a solution
Jerrell Rienecker
12.08.2012		oh the sampling rate, ok cool, ill give it a go cheers!
Amado Louzon
12.08.2012		in Audio set up...
Jerrell Rienecker
12.08.2012		hi
headroom is at 0db so thats ok

where is the sampling part, thats not somthing I have checked

thanks
Amado Louzon
12.08.2012		I huv no problem with the sound quality... check ur headroom setting is OFF... Adjust ur sampliing higher...

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