Reply to Xone k2 low volume in club pa setup problem!!!

Hi has anyone had problems with the k2 being very quiet on a club pa setup

I've tried it on several rigs etc and it's always quiet

I run a MacBook pro with traktor 2.5 and everything is as it should be

I've bought some new better quality cables that might help but I'm not sure what else to do


Ive asked a n h tech support but they say it's basically my problem as no one else has bought this up as an issue


I've seen a few post here and there with the same problem but no conclusive answers


Thanks anyone for any help