Reply to Money Back - Or HELP!

Money Back - Or HELP!
I just cant get my upgrade to happen. The guys at DJTT have sent two chips. I've used a serial cable a USB cable, a PC, a laptop, XP, Win 7 but EVERY TIME

Clock Frequency (External) = 24.0000MHz, Clock Mode = 0, CKM = 1, and CKP = N/A
Connecting to device 'H8/3052F' on 'COM6'
Configuration:
'BOOT Mode' connection - using emulated interface
Opening port 'COM6' ...
Loading Comms DLL
Loaded Comms DLL
Initiating BOOT SCI sequence
Attempting 9600
Received immediate response from device: 0x55
Attempting 4800
Received immediate response from device: 0x00
Attempting 2400
Received immediate response from device: 0x00
Attempting 1200
Received immediate response from device: 0x00
Error No 15024: Boot failed

What I also notice the other day, the guys installation video does exactly the same thing but the video screen fades out as he says 'and thats how you upgrade'

I want my cash back - i paid for a chip, overlay sheet, new knobs and then got hit with customs duty - all in over 100GBP

NOT GOOD

Help

Gary
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