Customer Service for DJTT?
Customer Service for DJTT? Posted on: 30.01.2013 by Charissa Paganucci I've been trying to get a hold of anyone from DJTT store in order to verify my order, and why it's still sitting in California since Jan 20th (according to USPS site)I've tried emailing, calling and no reply or answer on the phone. wondering if anyone can help.... | |
| Charissa Paganucci 29.01.2013 |
Originally Posted by ZachDero
Whenever I call, I get a busy signal. I am calling from Canada however...not sure if that matters. Thanks for responding |
| Charissa Paganucci 30.01.2013 | I've been trying to get a hold of anyone from DJTT store in order to verify my order, and why it's still sitting in California since Jan 20th (according to USPS site) I've tried emailing, calling and no reply or answer on the phone. wondering if anyone can help.... |
| Charissa Paganucci 02.02.2013 | All resolved, thanks for the quick action and excellent service over at djtt. Consider this thread closed. |
| Charissa Paganucci 30.01.2013 | just checked my email, and I rec'd your support ticket! thanks for the super fast response |
| Madalene Ranjan 30.01.2013 | I really can't find your email anywhere, let me know if you didn't get the support ticket I just sent you |
| Madalene Ranjan 30.01.2013 | I just created a support ticket for you. |
| Charissa Paganucci 30.01.2013 | emailed once again, and called once again still nothing getting a little frustrated I know it's not a huge order, but it was placed on the 17th of January....friends of mine have ordered gear from DJTT and have had same week deliveries...just really trying to wonder what's going on...this is my first order with DJTT.... |
| Charissa Paganucci 29.01.2013 |
Originally Posted by ZachDero
Whenever I call, I get a busy signal. I am calling from Canada however...not sure if that matters. Thanks for responding |
| Madalene Ranjan 29.01.2013 | What email address have you been trying? What happens when you call? Are you getting sent straight to voicemail, or is it disconnecting you? I've been hearing a few more complaints than normal from people having a hard time getting in touch with us, and I'm trying to figure out what is going wrong. |
| Georgie Lukowiak 29.01.2013 | They only work monday through thursday from 10am-7am pacific standard time ! If you've been trying to contact them and had absolutely no luck , fill out a support ticket and they will guaranteed get back to you in 48 hours ! Hope this helped ! Heres this link : https://store.djranking s.com/support cheers |
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