VCI 300 touch sensor knobs broken, how to service?

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VCI 300 touch sensor knobs broken, how to service?
Posted on: 17.12.2009 by Allie Papadimitriou
I sent a customer support request into Vestax after both screws on the back of the vci300 broke off. The are stuck with the platters pressed down so no music will play.

I took off the casing and looked at the piece thats broken, its a cheap three prong little guy sodered to the sound card board. Looks simple enough to replace on my own, but my units only about 6 months and the warranty is a year (according to Guitar Center).

Anyone had any experience getting things serviced through Vestax? I sent them a message, but there was no way I could find to directly request service.

Thanks.
Allie Papadimitriou
17.12.2009
I sent a customer support request into Vestax after both screws on the back of the vci300 broke off. The are stuck with the platters pressed down so no music will play.

I took off the casing and looked at the piece thats broken, its a cheap three prong little guy sodered to the sound card board. Looks simple enough to replace on my own, but my units only about 6 months and the warranty is a year (according to Guitar Center).

Anyone had any experience getting things serviced through Vestax? I sent them a message, but there was no way I could find to directly request service.

Thanks.
Len Scelzo
18.12.2009
http://www.youtube.com/watch?v=tLpe4dYtgXk here is the guy who replaced them, but in my video you can see how to quickly disconnect and safely do some maintanance
Len Scelzo
18.12.2009
check out this other guy on youtube how actually replaces the adjustable sensors in the back of his vci 300
Len Scelzo
18.12.2009
Hey man I saw your post, check out my video on http://www.youtube.com/watch?v=EhRRZs7FXU0
check it and you gonna be able to fix it yourself
chears!!!

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