Numark Omni Control + Water damage

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Numark Omni Control + Water damage
Posted on: 08.12.2010 by Chieko Castellow
After wanting to get into mixing for a while a friend bought a Numark Omni Control, and after a look at it I decided it was the perfect purchase.

Just getting the hang of mixing, and Traktor Pro finally configured properly, disaster has struck and last evening knocked a pretty large glass of water over the controller.

I reacted instantly and quickly dried the exterior and done my best with a hairdryer to dry it out, but it's now the morning and it's fucked.

When I boot Traktor everything appears okay, until you load up a couple of tracks and move the jog wheels and the tracks start moving forwards and backwards randomly. One of the filter dials was randomly turning side to side and other lights were turning themselves on and off, so generally not looking good.

I'm pretty much broke which doesn't help the situation but what would be the best course of action as to getting it repaired?

Anyone have any experience with this sort of stuff and know if a repair is first of all possible, roughly how much it would cost and whether it would be best to contact Numark or go through and independent repairs place.

Thanks in advance
Leeanna Ayla
08.12.2010
Originally Posted by MrPopinjay
protip - hairdryers are excellent for drying electronics.
True, but to work the best you probably need to at least take it partially apart and get hot air inside it. Turning it on may have fried some circuits though if there was still water trapped inside. First thing to do to anyone reading this is to unplug everything and DON'T turn it back on until your'e absolutely certain all of the water is gone.
Chieko Castellow
08.12.2010
After wanting to get into mixing for a while a friend bought a Numark Omni Control, and after a look at it I decided it was the perfect purchase.

Just getting the hang of mixing, and Traktor Pro finally configured properly, disaster has struck and last evening knocked a pretty large glass of water over the controller.

I reacted instantly and quickly dried the exterior and done my best with a hairdryer to dry it out, but it's now the morning and it's fucked.

When I boot Traktor everything appears okay, until you load up a couple of tracks and move the jog wheels and the tracks start moving forwards and backwards randomly. One of the filter dials was randomly turning side to side and other lights were turning themselves on and off, so generally not looking good.

I'm pretty much broke which doesn't help the situation but what would be the best course of action as to getting it repaired?

Anyone have any experience with this sort of stuff and know if a repair is first of all possible, roughly how much it would cost and whether it would be best to contact Numark or go through and independent repairs place.

Thanks in advance
Chieko Castellow
09.12.2010
update..

crossfader is still sticking when trying to mix. gonna take the back off again and leave for another 24 hours. hopefully it will dry out as the jog wheels etc have
Leeanna Ayla
09.12.2010
That's great!!
Kiyoko Wellisch
09.12.2010
Congratulations dude!
Chieko Castellow
09.12.2010
well, it's working!

thanks so much for the advice i honestly thought it was a gonner.

what i ended up doing..

when it first happened i dried the exterior with towel and used a hairdryer for a few minutes but stopped as i wasn't sure it was helping. plugged in to laptop stupidly out of curiosity to find traktor not working as normal.

tried again in morning hoping it'd dried out to find the same result and then sought advice here. after reading some replies i stuck the unit as close as possible to a radiator, which gave it a good amount of heat. later i removed the back panel and gave it all a good go-over with a hairdryer, there were a couple of tiny droplets of water that i dabbed away by hand. after giving it a prety thorough hairdrying i then stuck it about 1" away from a radiator overevening .

quick inspection in the morning, then plugged it in and it seems to be working fine. what a relief, you have no idea! a combination of everyones advices saved the day in the end. i thought i was knackered after all of the advice started with DO NOT PLUG IN OR TURN ON, and i'd already done this 2-3 times haha, but anyway all sorted i believe.

no liquids on the desk from now on then!
Annalisa Shogren
08.12.2010
Let us know the outcome!!
Chieko Castellow
08.12.2010
yea the water was far from clean i'm afraid..

i've got it positioned pretty nicely near a radiator for the minute, gonna try and get the panel off later and leave it like that overevening .

trying to remain optimistic, wish i'd known the all important "DO NOT TURN ON" advice and hope i haven't broke it good and proper.

thanks for the tips everyone
Rolanda Clodfelder
08.12.2010
Seriously .. just pop open the unit at least one panel to let it breath a lil, else condensation buildup inside could do yet more damage.

Putting the unit in clear plastic bag lined with some tissue inside to absorb the moisture might help things along.

Numark will probably laugh their ass off @ the smell of the watered innards :P

Hope you had a prescription for that stuff in the bong hehe
Chieko Castellow
08.12.2010
the liquid that was spilled on it was from the inside of a bong, so wasn't exactly the cleanest of water, but it wasn't anything fizzy or anything like that.

when i tried immediately after and got the results i posted, then the same results the morning after i had pretty much lost hope of it starting working again, but have a little more faith now. i'll leave it somewhere warm for another evening and fingers crossed etc.

does anyone have any experience returning items like this to numark? i'm guessing they're likely to take my eyes out on any sort of repair?
Kiyoko Wellisch
08.12.2010
I should have been more clear-

1. Dont. Fucking. Turn. It. On.
2. Open it up.
3. Drain water.
4. Hairdryer.
5. Leave it for a bit.
6. Pray a bit.
7. Turn it on.
8. Try and make it look like nothing has happened to it and return it claiming it just mysteriously broke.
Leeanna Ayla
08.12.2010
Originally Posted by MrPopinjay
protip - hairdryers are excellent for drying electronics.
True, but to work the best you probably need to at least take it partially apart and get hot air inside it. Turning it on may have fried some circuits though if there was still water trapped inside. First thing to do to anyone reading this is to unplug everything and DON'T turn it back on until your'e absolutely certain all of the water is gone.
Kiyoko Wellisch
08.12.2010
protip - hairdryers are excellent for drying electronics.
Rolanda Clodfelder
08.12.2010
If it was just water it'll most likely be ok

1. Plug it out - and leave it plugged out
2. If you can.. undo the backplates and expose the circut boards .. its not gonna be covered under warranty anyhoo so nothing to lose here.
3. leave in a the hot closet for a day, or somewhere warm.

Test it

If that doesn't work there might be some residue or corrosion on the board

1. Strip the unit to the board
2. Clean around the board with a small soft makeup brush dipped in isopropyl (you'll get it in a pharmacy).
3. Leave to dry out for a few hours.

Test again

Anything beyond that probably means your pots might be damaged .. sounds like some liquid is just shorting them at the moment though and guess the top option will work.
Chieko Castellow
08.12.2010
I've already rang Numark and started the repairs process, but am just hoping that it'll magically start working again over the next couple of days, as I've got just about no money for a repair and fear that the cost for repair (if it IS properly broken) will end up being close to the cost of a replacement.
Annalisa Shogren
08.12.2010
Leave it to dry for a week or so... Try it again then. If it's still not working, then I don't know what to suggest.

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