My VCI-100 mapping messed up?

Hey sorry I had to post in here but there isn't much action in the vci-100 subcommunity anymore. But anyway I've been looking around literally for weeks and I can't figure out how to work decks C & D on my vci 100, fm 1.4, mapping 3.6.4

Anytime I press deck C or deck D buttons, the song browser pops up and allows me to select a song but then once I load it into either c or d, it stays up, doesn't go away. if I press play or cue 1, 2, etc it will play the song but I can't see whats going as the whole screen is taken up by the song selection.

Also whenever I press c or d, it automatically changes my view settings to essential which I do not like having. I like having extended view with full on all four decks.

I've also tried loading/getting a new mapping a dozen times and it's still not working.

Thanks in advance for any help. I feel like it's something stupid that I was ignorant of.