Reply to Jog wheel on crack

Literally, my right jog wheel on the VCI100SE is on crack.

When I use it while its playing something on Deck B, it changes the pitch/tempo for some reason (depending on how "far" you move it).

Only when it is playing. It works like scratch when the deck isnt playing.

the other one seems to be working fine.

I've tried 3_3, 3_4, 3_5 mappings, none of those seem to be helping. I've imported them twice each time and restarted traktor everytime. any help?