Reply to Xone 1d issues with mapping to traktor...help

Ugh this is getting annoying. Just bought a xone 1d, all excited to get it mapped...thing is unresponsive.

The LEDs (on the xone) light up but traktor is reading nothing. I have it hooked up with a usb cable, I see the xone midi in preferences and have made a general midi section with xone 1d ins and outs, but when I try to make the xone learn a function/action, nothing happens. I press learn, move a fader/press a button, nothing. Traktor doesn't even see that anything has been pressed. I've tried importing other TSIs to get this thing maybe kick-started but to no avail. I've tried changing the cord set-up: having it plugged into the computer directly, plugged into a powered usb hub, using a midi to usb (the ones you would use for a mixer) cord, nothing.

It seems like the 1d itself works, traktor obviously works as I have multiple controllers that I have mapped...but they just don't work together.

Anybody have any tips or anything? I've mapped 2 midi controllers and a mixer before so I am not new to mapping. I cannot figure this thing out

Edit:

Also wanted to add that when I move a fader/turn a knob on the xone, no midi light turns on in traktor at all....maybe a defective product?