Reply to Vci 100Mk2-Traktor-Lots of problem

Hey guys,

I have recently purchased the VCI 100Mk2 and i am facing a lot of problems.
there is lot of mapping problems with traktor and vci100mk2...dont know wat the problem is. th2 traktor stops responding to the actions of controller to one side of the deck.
i have re-installed Traktor software more than 10 times, re-installed my Mac os twice but the problem is persistent. NI says they do not offer support on LE and disappointed me, vestax says to contact NI...really confused what to do..
can anyone help.
the same problem is happening in windows too. it was working fine for initial 2-3weeks and then this problem has started.
pls help if any of u can....