Reply to Mac with TP2 and VCI 100 - won't back spin!!!!

wtf?!!! i'm going to dropkick someone's baby if i don't figure this out!!

can someone please tell me what i'm doing wrong. i have a vci100 that won't backspin with TP2. i'm using a Mac and everything hooks up fine. when attempting to backspin (rewind the record w/the platters) it causes my deck to pause and then it becomes somewhat unresponsive.

if i press really hard on the platter somehow, someway, i get unstick it. however as of now, it won't play (although the play button is lit up) and it barely moves the track. i can see the controller is working cuz the nudge arrows light up when i use the platter on the sides...track doesn't move, just the buttons lighting up.

so, once i do this...it causes both decks to become unresponsive. it's as if somethings holding each deck or wtf ever...

btw...the lights blink on my vci when this happens...?!!!!!

i need your help TechTools Gods...please assist.

thank you!!!!