Reply to Problems with s4 hardware.

I love it so far, but I've noticed a big problem. My main output RCA, one of them has a loose connection and has to be wiggled around to produce a signal to get sound! Anybody else experiencing this?

Also what the hell is up with NI service. I have called non stop to try to get info and emailed the support to get it warrantied (I've only had it for about 2 months). Anyone know the best way to get in contact with them for this?