Reply to A huge problem with the usb of my s4.

A huge problem with the usb of my s4.
So one Night I turned my s4 off and unplugged it and put it away, now this morning it won't even start up...I notice that the master light is on and working properly but it seems that my computer does not recognize the USB.
Has anyone had this problem?
Is there any fixes?
Does native instruments have a good repair policy?
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