Reply to Is my vci 100 cross fader broken??? help

hi all im using my brand new vci 100 and when in traktor pro im getting this problem and was wondering if its the vci or not,

when cross faders in the middle both decks play but as i slide it on direction
the midi light doesnt like up till it touches the other side?

also it seems real loose compared to the vol control on the deck?

is this what its surpose to be like or not

sorry if this is a dumb question need to know if i need to take it back with me tomorrow

thankyou