Reply to Need help with new setup (traktor scratch pro & x1 controller)

Hi guys.

I've just purchased a new mac, traktor scratch pro & the x1 controller and I'm having a evening mare trying to set it up.

As soon as I got the mac i updated its software so everything is up to date there. After i installed the scratch pro & x1 software i updated that too through the "Service centre." I also registered both products.

Now as far as I'm aware you need scratch pro version 1.2.4 or over for the x1 controller to work. So, I downloaded version 1.2.7 and went through the installion peocess and everything seemed fine. I restarted the mac as requested. When i opened scratch pro and checked the version is was still the original installed version (1.2.2). I tried to reinstall the update again and it seemed to work, until i re checked the version and it was still 1.2.2. So, I uninstalled all of the traktor & x1 software and reinstalled it again, however the exact same thing happened.

The x1 controller flashes for a second or two when I connect it to the mac then it goes blank. The hotcue & shift keys also light up when pressed but nothing else seems to work. If I turn the knobs nothing happens in traktor other than the midi symbol (top centre) flickers, however none of the other virtual buttons work.

I had a quick look in control manager and under "device" the only thing listed is "Generic keyboard device." I'm assuming the x1 should be listed here if its installed correctly.

I've been at this for 3 days solid at this stage and it's really fustrating that i cant get my new toys to work! Any help would be greatly appreciated.

Thanks guys
Jonny