Reply to Help! Novation launchpad and ableton setup

So i just bought a launchpad and was trying to set it up. I installed the drivers, installed ableton live (launchpad edition) and set it up under midi drivers. The launchpad does show up on the available midi controllers and I followed the instructions to a tee on how to set it up but it still does not work. I am fairly frustrated and really do not wanna wait hours to talk to a customer service specialist who may not even be able to help me. If someone has any tips or can walk me through I would appreciate any feedback! Thanks all. Cheers



DJTJ