Reply to Help! Problem with ableton live

Hi I hope you are all good.
I have a problem that is really bothering me. First native instruments massive stoped working i dont know why, when i opened it an error hapened an i had to deinstall it.
Next i would open ableton live and load a project that was using elektrik piano , izotope ozone and an arturia synth, it began loading but then an error hapened again and ableton closed. I cant load that project project, It happens every time I try to load that project. It happens only with that proyecta beacouse i can open others. I can use tose plug ins in other prjects without a problem but in that one i cant. What can be the problem?
Thank you all and sorry for my english.