Reply to vci 100 se not syncing with traktor pro properly

Hello All @ DJ TT,
Total nooby here as i just got my vci 100 se less than a month ago. I have it hooked up & working but there are a few minor issues. First to cue headphones i hit either deck c or d not headphones logo. Second the slice is play/pause and play does nothing and a couple of other buttons/knobs not working but the data is being sent to traktor which is broadcasted by the blinking light. As I'm totally a beginner & trying to understand it all.. I've updated all mapping, watched all updated videos several times. I know it will take a lil'while to completely understand it fully
but would apreciate some other knowledge also
fyi, I run vista 64 sp2 on my pc & xp sp3 on my dell net-book both with fast track pro external soundcard.. I have the same issue on both setups. >.<

I'm still fricken slammin beats n havn fun...^.~

thanks for any help or suggestions

dc1