Reply to VCI 100 MK2 - output routing HELP!

Hi all,

Sorry if this has been asked before but I've had my VCI100 Mk2 since December and I've not even used it yet- I'm too embarrassed to ask my question as I keep ringing Westenddj and they talk me through things but it's still not working! Seriously about to give up. I'm using the Mk2, Traktor pro, and nothing else - it comes with a sound card and I've not got the power adaptor I hear you can buy - it just goes into my stereo and macbook.

It's a mapping thing (I thought the mk2 was already mapped?): it all works, I just can't prelisten in headphones. When I can hear it in headphones I can also hear it on my stereo. I cannot hear headphones with the faders down even with the headphone button illuminated.

At the moment I'm trying all the combinations of the output routings options 1,2,3,and 4 for Output Monitor and Output Master and it's still not working. Is there anything I can do?

Thank you for any advice. Minnie