Reply to Broken USB port Audio 6 (NI warranty)
Broken USB port Audio 6 (NI warranty) My usb port on my A6 just broke last evening
. The orange middle piece came right off in the usb cable. My first reaction was "oh shit", and quickly after that I was believeing "how could this be, as I have had it about 18 months?' I would have not expected this so early in the Audio 6's life. So my first question is: I am out of the NI Warranty period right? I could not find any info on their warranty in my Scratch Pro 2 book. Have not written NI yet, but curious as to their reaction or solution to this would be. Next question to you as the DJTT community is what should I do: 1)try to get the usb port inside the interface replaced as I have heard it is possible, 2)buy a used A6 interface, or 3)buy a new interface? I need another one asap as I use it every weekend. Fair warning to others: though mine was one of the first A6 boxes made, I cannot imagine they have changed the usb port assembly much if at all. I usually would connect/disconnect the usb cable from the box 3 or 4 times a week between practice at home and set up at the bar. Thinking of leaving it connected more often now when I get a new one or have the part replaced. Anyone else leave their cable connected to the A6 interface often? Thanks for your help people. | |
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