Audio 6 Not Connected... it's plugged in and lights are flashing!!!
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Audio 6 Not Connected... it's plugged in and lights are flashing!!! Posted on: 27.07.2012 by Flora Kascak Hello Chaps,I have Traktor 6, but I also have a Denon DN-X1600 mixer, so I don't usually need the Audio 6 that it came with. I have a gig in 2 weeks, my 1st gig for 3 years and I need to use Traktor, problem is as follows... I installed the latest driver, then I plugged in the Audio 6 (the Audio 6 lights up and the green USB light starts to flash), as soon as I do this, I get a message in my System Tray on Windows saying, "Installing Device Driver" or something like this, every time it fails to install properly (but I figure that this doesn't matter because I have manually installed the driver), then I open up the Audio 6 Control Panel and it says... "No Traktor Audio 6 Found Make Sure That The Interface Is Plugged In" So, I tried various things with the driver and also swapping USB ports but still it makes no difference. I even tried to open up Traktor which works brilliantly with my Denon Mixer, but it won't recognise the Audio 6, so I can't use it. I have also posted the same thread on the NI website, but it's not often that anyone on there can or wants to help. If anyone here knows what to do, or can offer me some advice I would be eternally grateful. Cheers, Dan. | |
| Delila Vandommelen 31.07.2012 |
Originally Posted by bigdanhack
I'm still going at it with the laptop, and I've gone down the route of using the "Add New Device Wizard", but as of yet I've got as far as it installing the Audio 6 then it crashes and gives me the old "Blue Screen" salute!!!
I've run system restore to last week before I tried all this, and I'm going to try a fresh.
You could try upgrading your chipset drivers straight from intel or amd (whatever chipset you have)... |
| Flora Kascak 30.07.2012 |
Originally Posted by bumtsch
I'm still going at it with the laptop, and I've gone down the route of using the "Add New Device Wizard", but as of yet I've got as far as it installing the Audio 6 then it crashes and gives me the old "Blue Screen" salute!!! I've run system restore to last week before I tried all this, and I'm going to try a fresh. Thanks for your help so far guys, it's much appreciated!!! |
| Flora Kascak 30.07.2012 |
Originally Posted by Jester.NZ
Where's that??? |
| Flora Kascak 30.07.2012 |
Originally Posted by Jester.NZ
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| Flora Kascak 30.07.2012 |
Originally Posted by Jester.NZ
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| Monique Rosel 24.05.2013 | This happened to me and I was looking at all of your posts trying to find the reason mine wouldn't work and I noticed that one of the usb pins connected to the audio 6 was pushed in and not hitting the proper connection on the usb cable. The device light would still blink but it wouldn't connect. I've been trying to pull the pin back to it's original location but can't get it there ugggh! Might check this and see if it is close to the same problem... |
| Delila Vandommelen 31.07.2012 |
Originally Posted by bigdanhack
I'm still going at it with the laptop, and I've gone down the route of using the "Add New Device Wizard", but as of yet I've got as far as it installing the Audio 6 then it crashes and gives me the old "Blue Screen" salute!!!
I've run system restore to last week before I tried all this, and I'm going to try a fresh.
You could try upgrading your chipset drivers straight from intel or amd (whatever chipset you have)... |
| Flora Kascak 30.07.2012 |
Originally Posted by bumtsch
I'm still going at it with the laptop, and I've gone down the route of using the "Add New Device Wizard", but as of yet I've got as far as it installing the Audio 6 then it crashes and gives me the old "Blue Screen" salute!!! I've run system restore to last week before I tried all this, and I'm going to try a fresh. Thanks for your help so far guys, it's much appreciated!!! |
| Delila Vandommelen 30.07.2012 | Dammit. Not looking good. At this point I'd try running the A6 on another computer (pc or mac irrelevant) just to make sure where the issue lies generally... (or since it fails to install the driver properly when detecting the card... maybe cleanup the driver and reinstall it making sure you're running with admin privileges...) |
| Flora Kascak 30.07.2012 | No joy, can't even get the updater to recognise it, I've tried old and new drivers, countless re-boots still no joy!!! |
| Flora Kascak 30.07.2012 | The device upater won't even recognise the Audio 6... Just going to try and remove the drivers, then I'm going to try and get it to talk with the device updater. Cheers for all your help mate!!! |
| Latoria Kavulich 30.07.2012 | No issues this end with the new drivers mate. |
| Latoria Kavulich 30.07.2012 | http://download.native-instruments.c...stamp=501644b3 |
| Flora Kascak 30.07.2012 |
Originally Posted by Jester.NZ
Where's that??? |
| Latoria Kavulich 30.07.2012 | While we're at it have you run the device updater? The firmware on the TA6 should be 37 i believe |
| Flora Kascak 30.07.2012 |
Originally Posted by Jester.NZ
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| Flora Kascak 30.07.2012 | I've tried the old driver too, maybe I'll give it one last shot. I've got a gig in a couple of weeks and I really want to get it working, I could rip my setup apart and take my DN-X1600 to do the gig but that makes having the Audio 6 pointless and I've paid the money for a system that is supposed to work and give me the freedom to do gigs with a minimum amount of hassle. Gonna try the old driver now. |
| Latoria Kavulich 30.07.2012 | I'ma install the new 3.03 drivers real quick and see if i have a similar issue k. bear with me. |
| Latoria Kavulich 30.07.2012 | I have a similar spec machine to you mate. I'm using an older driver though .. 3.0 i believe. I dont update drivers if what i have works perfect. |
| Flora Kascak 30.07.2012 |
Originally Posted by Jester.NZ
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| Latoria Kavulich 30.07.2012 | Try it with the power supply. |
| Flora Kascak 30.07.2012 | It's still not working, I've tried re-installing the driver and using different cables, it just wont have it!!! Could it be that the Sound Card is just faulty??? |
| Flora Kascak 27.07.2012 |
Originally Posted by bumtsch
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| Flora Kascak 27.07.2012 |
Originally Posted by Bhajan
Although I've had a much bigger response on here than on the NI website!!! |
| Delila Vandommelen 27.07.2012 | Just as an extra : flashing usb led = driver/connectivity issue for sure. If it's not the driver, it could be the cable and/or port (I had issues with two A8's in the same evening : mine would give me the flashing icon with a cable we'd used earlier, then worked perfectly with my usual cable. A friend's A8 that was also there was flashing regardless of the cable... (yes I wrote A8 but this is similar with the other interfaces) |
| Brenna Welbes 28.07.2012 | Okay here's what you gotta do: Click Start --> Right-click on Computer, then click Properties--> In the left pane, click Device Manager--> Look through the devices and find one that's not installed correctly, it'll probably have a yellow exclamation mark on it and it might be under Other Devices or something like that. Right-click on it, then click Update Driver Software...--> Click Browse my computer for driver software--> Click Browse--> In the Browse For Folder window, navigate to Computer -> C: -> Program Files -> Native Instruments -> Driver, then click OK, then click Next. Hopefully I got the paths correct. If it doesn't work, try it again but this time, during that last step, if there are any folders inside of Driver (i.e. x86, x64, 32, 64), try those as well. |
| Flora Kascak 28.07.2012 |
Originally Posted by Bhajan
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| Brenna Welbes 28.07.2012 | Definitely adequate hardware specs. Is this the driver you installed? http://download.native-instruments.c...stamp=5012c0ec |
| Flora Kascak 28.07.2012 |
Originally Posted by Bhajan
Should be more than enough to run it comfortably shouldn't it?!?!?! Cheers, Dan. |
| Brenna Welbes 27.07.2012 | Diver issue. What version of Windows are you running? |
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