Really big issue with the Numark 4Trak. Help!

Home :: General Discussion :: Really big issue with the Numark 4Trak. Help!Reply
Really big issue with the Numark 4Trak. Help!
Posted on: 14.09.2013 by Kristel Wattenberg
Hi,

So I've had my 4trak for about 2 weeks now. Over that period of time, there have been about 4 occurrences where the controller will just randomly stop sending MIDI signals to traktor, and so, I'm left controller-less where the only solution is to restart traktor. Luckily this has not happened at a gig yet but there's a concerningly large probably that it could happen during a mix which would be very very bad.

I literally have no idea why this happens. There doesn't seem to be any sort of trigger. Just sometimes, the controller decides to stop controlling the software.

I have a Samsung Laptop running Windows 8 using Traktor 2.6.

If there is no solution, I don't see how I could use this controller live because if I had to embarrassingly restart traktor, well, that would suck.
Kristel Wattenberg
25.09.2013
Originally Posted by wrong chris
is it plugged into a USB 3.0 or USB 2.0 port?
3.0, i should have tried 2.0 but i doubt that will fix the main issue.
Chas Kreamer
20.09.2013
Originally Posted by djtsmooth
This is exactly what I ended up having to do, I had so many issues with windows 8 and my 4 trak. Once I made a seperate partition with windows 7 I won't say all the issues stopped but a great majority did.
I ended up reinstalling 7 on a spare partition and setting up only my DJ stuff on it, and all my issues disappeared. Can you tell me which ones of yours still happened, just so I can watch out for future issues?
Many Farnsley
19.09.2013
Originally Posted by fuelandperform
There seems to be a lot of audio software related issues with windows 8. Maybe I'll try running traktor in compatibility mode or something, if I can even do that.
Or i'll probably just end up making a windows 7 or xp partition with an account JUST for djing, i've kind of been meaning to do that anyway to keep work/personal a little more separated and organized.
This is exactly what I ended up having to do, I had so many issues with windows 8 and my 4 trak. Once I made a seperate partition with windows 7 I won't say all the issues stopped but a great majority did.
Damion Panyanouvong
07.10.2013		Good luck! And remember, it is also a stand alone mixer
Kristel Wattenberg
07.10.2013		It's definitely windows 8.
Although it's hard to replicate the issue to really test it, my brother has used the 4trak on his computer many times with windows 7 and has never seen the issue. It has only ever happened on my laptop with windows 8.
I just made the windows 7 partition of my hard drive, and i have a very important gig this saturday. The true test will be whether or not it holds up during the gig.
It's the first gig i'm going to be doing with the 4trak, and we'll have a vci-400 there as well.

I'll let everyone know how it goes after, here's to hoping that the issue was solely from windows 8 and that i won't look like a baboon with 2 minutes of silence in the middle of my set.
Valery Forestier
06.10.2013		I am running windows 7 and on a usb 3.0 and have had my 4trak for about a year. I have never had this issue. Specs on computer are vizio ultra book, i7 processor, and 250gb ssd. I am not sure if it's the computers that cannot hang or the windows 8 affecting your guys issues. Not trying to come off as a dick, just trying to help pin point issue. Btw, this is my DJ computer and I have no bloatware or any other add on programs except traktor on there.
Belen Wermes
05.10.2013		well give it a try! uninstall then reinstall drivers with it plugged into USB 2.0.

let us know if you have any luck
Kristel Wattenberg
25.09.2013
Originally Posted by wrong chris
is it plugged into a USB 3.0 or USB 2.0 port?
3.0, i should have tried 2.0 but i doubt that will fix the main issue.
Belen Wermes
23.09.2013		is it plugged into a USB 3.0 or USB 2.0 port?

i had an issue with my edirol UA-25 audio interface & Windows 8, it was because i plugged it into a USB 3.0 port. when i plugged it into a USB 2.0 port and reinstalled the driver it works perfect now.

i was considering picking up a 4trak, but i'm having second thoughts about it now that i see the issues with Windows 8
Kellie Myrum
23.09.2013		Does traktor load too much cpu? Do you have any other MIDI task running?
Chas Kreamer
22.09.2013		Well, I installed Windows 7 on a spare partition on my laptop, and I've had zero issue. In fact, it runs even smoother, not considering the responsiveness problem. I called Numark and they said they don't support windows 8 with the 4trak yet, and do not know when the driver will be released for it.
Kristel Wattenberg
22.09.2013		Bump, for more help.
Chas Kreamer
20.09.2013
Originally Posted by djtsmooth
This is exactly what I ended up having to do, I had so many issues with windows 8 and my 4 trak. Once I made a seperate partition with windows 7 I won't say all the issues stopped but a great majority did.
I ended up reinstalling 7 on a spare partition and setting up only my DJ stuff on it, and all my issues disappeared. Can you tell me which ones of yours still happened, just so I can watch out for future issues?
Many Farnsley
19.09.2013
Originally Posted by fuelandperform
There seems to be a lot of audio software related issues with windows 8. Maybe I'll try running traktor in compatibility mode or something, if I can even do that.
Or i'll probably just end up making a windows 7 or xp partition with an account JUST for djing, i've kind of been meaning to do that anyway to keep work/personal a little more separated and organized.
This is exactly what I ended up having to do, I had so many issues with windows 8 and my 4 trak. Once I made a seperate partition with windows 7 I won't say all the issues stopped but a great majority did.
Kristel Wattenberg
19.09.2013		There seems to be a lot of audio software related issues with windows 8. Maybe I'll try running traktor in compatibility mode or something, if I can even do that.
Or i'll probably just end up making a windows 7 or xp partition with an account JUST for djing, i've kind of been meaning to do that anyway to keep work/personal a little more separated and organized.
Dannie Dimora
19.09.2013		1) downgrade the firmware
2) try on a different computer, with a different usb cable, fix the cable connector to the 4trak with duct tape so you can be sure it's not moving there.
Chas Kreamer
18.09.2013
Originally Posted by iqdodge
I believe I read the 4Traks incompatibility with W8 somewhere. Try it with a different computer/OS. How often does it happen? Im running XP and I never experienced this problem.
I called Numark and they recommend trying out windows 7 on my laptop (I brought up the idea) after they mentioned there isn't official 4trak support for windows 8. For everyone else having problems, what version of windows are you on?

I'm installing 7 on my laptop as we speak (dual booting, woohoo!) and I'll try running through that and seeing if there are still derp times on it or if its all good. I'll report back soon.

Thanks for anyone else having problems and being in here, I'm glad I'm not alone in this problem and hopefully we find a solution, until an official fix comes.
Damion Panyanouvong
18.09.2013		I believe I read the 4Traks incompatibility with W8 somewhere. Try it with a different computer/OS. How often does it happen? Im running XP and I never experienced this problem.
Kristel Wattenberg
18.09.2013
Originally Posted by mushrooshi
it always happens when I'm spinning the jog wheels.
that seems to be when it happens to me too!
Chas Kreamer
18.09.2013		By any chance, who was y'all vendor and what price did you get the 4trak at? I got it on Amazon for only $420 "new", but I noticed out of the box it didn't have the protective film on the platters. I'm getting a little worried I may have been sold a defective and returned unit as new, and idk what Numark would do about the warranty for that. I did buy insurance with my controller though, so that might work for it.

Numark customer service is live right now, so I'll give them a call and see what's up.

I also noticed a few things, like how sometimes the main unit will stop responding, but the fx bar will still work, as well as the opposite, with the main unit working but the fx bar dying, though the former happens a lot more than the latter. It seems more reliable if I plug them in separately (rather than daisy chain the main unit into the fx bar) and the unresponding issue happens less, but it still happens.

As far as specifically what happens, this is usually what happens

1) I'll touch the jog wheels for normal use
2) suddenly my spinny stuff doesn't affect it, but the light still keep turning and the music still playing
3) no buttons work!
Many Farnsley
18.09.2013		I have a 4trak as well and this problem did happen to me right in the middle of a show. Talk about embarassing, had about 2 minutes of no music while people just stared at me llike i was crazy. One of the reasons I am wanting the s4 now. These people regularly used me for there events after that occurence they havent hit me back yet. Good luck and I hope you find a cure but wouldn't count on it.
Damion Panyanouvong
18.09.2013		Let me know how it goes. Good luck!
Chas Kreamer
18.09.2013		Oh wow, I've actually been having the exact same problem. just registered this account once I realized you were having this problem too right now.

Mine happens only every once in a while if I touch the jogs. I've been able to replicate the problem and it always happens when I'm spinning the jog wheels. I'm hoping its software and not a hardware problem because it would be a pain in the ass to return this thing and wait for another controller to ship in. I'll install traktor on another computer and try to replicate the issue on another computer to see if it happens again.
Kristel Wattenberg
17.09.2013
Originally Posted by iqdodge
suppose you hook the 4Trak to your PC trough another USB port? Im sure you've tried it before, this is just in case you havent. Maybe the port you're usingis buggy or some shit.
Legit, didn't try that. I always have used the same one. I'll give it a shot.
Damion Panyanouvong
17.09.2013		One last thing. It came to me on the bus while tryin to figure out your problem. Maybe it's a stupid idea, but suppose you hook the 4Trak to your PC trough another USB port? Im sure you've tried it before, this is just in case you havent. Maybe the port you're usingis buggy or some shit.
Kristel Wattenberg
16.09.2013
Originally Posted by iqdodge
Have you checked the little cable connecting the FX panel with the main Body? Maybe it loosens up or something..
it's worth a shot, i'll check it. but i feel that it's unlikely that it is the source of the issue.
Damion Panyanouvong
16.09.2013		Have you checked the little cable connecting the FX panel with the main Body? Maybe it loosens up or something..
Kristel Wattenberg
16.09.2013
Originally Posted by iqdodge
you could plug in your phone or ipod into it with a simple rca cable. Say to channel D. Then if all goes wrong you have backup music, just by flicking the Line/PC button on the mixer and voila! You now have the chance to restart Traktor while your music is still playing!
Yeah i thought about doing that and even if i do find a "fix" i'm probably gonna do that anyway just to be safe.

Originally Posted by 031999
its a fiddly midi controller. I know on mac i had to roll back the driver, to an earlier one and it worked flawless then.
Where can i find the old drivers?

Originally Posted by AllDay
The only reason Im adamant about trying game booster and such is because my older xp laptop wouldnt recieve midi signals until I had it running.
My laptop receives midi signals fine, it's like the controller just locks up because traktor keeps going. Once the controller locks up, then no midi signals are sent. But if i have another controller hooked up, the vci-400 for example, it continues functioning.

Is your controller still blinking midi signals when you press buttons on the controller? or are you talking inside of traktor.?
The 4trak doesn't actually have any indication on whether or not it's sending signals on the controller itself. The only indicator i have is the one in traktor and when the controller locks up the little midi signal light does not light when i move a fader or a knob or something.

It could also be something to do with the midi cable your using maybe?
Tried that, no luck.

Also just checking do you have all the up to date drivers and have all the older ones deleted. If you have the older files still installed it can corrupt traktor. Its more of a problem when using serato tho.
I'm not real tech savvy when it comes to drivers n stuff, where would i delete the old drivers and find new ones?
Damion Panyanouvong
16.09.2013		Hey there! Since the Numark 4trak is a stand alone mixer as well, you could plug in your phone or ipod into it with a simple rca cable. Say to channel D. Then if all goes wrong you have backup music, just by flicking the Line/PC button on the mixer and voila! You now have the chance to restart Traktor while your music is still playing! Good luck solving your software problem though!
Lannie Kutay
16.09.2013		its a fiddly midi controller. I know on mac i had to roll back the driver, to an earlier one and it worked flawless then.
Tera Baragan
15.09.2013
Originally Posted by fuelandperform
Regardless, I'll try it but i'm pretty sure that's not the issues. I've used other controllers on my laptop with specific drivers, windows 8, and traktor 2.6 such as the VCI-400, but I have no issues with them.
The only reason Im adamant about trying game booster and such is because my older xp laptop wouldnt recieve midi signals until I had it running.

Is your controller still blinking midi signals when you press buttons on the controller? or are you talking inside of traktor.?

It could also be something to do with the midi cable your using maybe?

Also just checking do you have all the up to date drivers and have all the older ones deleted. If you have the older files still installed it can corrupt traktor. Its more of a problem when using serato tho.
Kristel Wattenberg
15.09.2013		Regardless, I'll try it but i'm pretty sure that's not the issues. I've used other controllers on my laptop with specific drivers, windows 8, and traktor 2.6 such as the VCI-400, but I have no issues with them.
Tera Baragan
14.09.2013
Originally Posted by fuelandperform
No but i have tried using the controller with all the programs turned off, it still happened once.
Thats not the same thing at all. Ill link you to the thread where someone was having similar problems.

http://community .djranking s.com/showthread.php?t=75641

That should help you out!
Kristel Wattenberg
14.09.2013
Originally Posted by AllDay
Do you have a script or gamebooster to turn off all the programs running in the background?
No but i have tried using the controller with all the programs turned off, it still happened once.
Tera Baragan
14.09.2013		Do you have a script or gamebooster to turn off all the programs running in the background?

Windows pc's you have to optimize them

<< Back to General DiscussionReply

Copyright 2012-2023
DJRANKINGS.ORG n.g.o.
Chuo-ku, Osaka, Japan

Created by Ajaxel CMS

Terms & Privacy