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Xone DB4 question

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Xone DB4 question Posted on: 05.07.2012 by Jerica Haagsma I am playing on an Allen & Heath Xone DB4 with Pioneer CDJ 2000's and have noticed some wierd sounds. One of the decks has a wierd metallic sound to it. It as if there are effects running all the time even though the effects processor is off. Has anyone heard of this? I have a gig toevening and was planning on using to live for the first time, but now I'm not so sure it should be used.
Danae Dumler 06.07.2012	Originally Posted by Hoodless Well if im paying top price for a mixer, i expect it to be flawless, ive never had any problems with my DJMs, and the Rane mixers that run for 10 hours+ where i play, yet if i leave a db4 on for a couple of hours my music starts to sound metallic and ive got to start re-setting things, plus there was all the dodgy units released when they were first released. I'm not sure I get the "music starts to sound metallic" issue, certainly not after a couple of hours; the only problem I've seen is latency and that is from leaving it on, unused, overevening . I'm ok with power cycling my mixer (and turning it off before bed) so I don't see this as a major issue. As for the dodgy units, I received one and it was replaced quickly, no questions or hassles. Overall my experience with the DB4 is extremely positive. The biggest thing I'd say this mixer has going for it is the ongoing support and firmware development, something I'm not seeing in any other mixer on the planet. I believe too many companies encourage users to treat their products as throwaway so they can be sold an upgrade down the line. A+H seem to be saying that they'd like to see us continuing to use our DB4s several years down the road, even if the DB8 or whatever is coming out. (The other thing I find just incredible - and also unique to DB series mixers - is the filter mixing option, but that's a story for another thread).
Jerica Haagsma 05.07.2012	I am playing on an Allen & Heath Xone DB4 with Pioneer CDJ 2000's and have noticed some wierd sounds. One of the decks has a wierd metallic sound to it. It as if there are effects running all the time even though the effects processor is off. Has anyone heard of this? I have a gig toevening and was planning on using to live for the first time, but now I'm not so sure it should be used.
Cliff Lohman 08.07.2012	Itll probly be a while but ill take a video next time i can catch it..
Jerica Haagsma 06.07.2012	Took it my gig last evening and played on it for 4.5 hours and it was solid as a rock.
Romelia Stankard 06.07.2012	Interesting, I don't notice any of these issues. My first one was defective and after that got replaced in like a week it has been flawless.
Cliff Lohman 06.07.2012	I should note that when this happens, its becuz ive left it on for too long (imo). I can easily play for 4 hours after a reset. Its usually leaving it on overevening that causes the issues i describe. I still love the thing.. This is likely why most other mixers have an auto power standby feature.. Correct me if im wrong but theres no standby on db4. It almost sounds like the reverb gets stuck on when i find this issue.
Dione Haimes 06.07.2012	Ive never had any bad experiences with them no, ut the only time ive used them have been club installs and im assuming that in a club install the mixer would have been checkup upon install. how many out there are running cdj's with the coax inputs rather than adding in multiple a/d/a's with the analogue inputs? how many people are running mis-matched samplerates with their source material which creates conversions to happen on the software side? Im not as technical savvy as some on here and didnt understand a word of that, - Yes i agree nothing is flawless, ive used the wrong word to describe what i was meaning. My 'expectations' is a mixer that you should be able to buy, take it out the box and it works, without having to resort to community s when something isnt sounding correct. How many people on here bought one and had to get it returned because of a fault? quite a few if i remember correctly, and on here is only a small % db4 sales all over the world. Fair enough the dealers replaced the units without any hassle but it shouldnt have happened in the first place, what happened to quality control?
Vada Branyon 06.07.2012	My db4 has been working perfect for over a year now. Loving it to bits!
Danae Dumler 06.07.2012	Originally Posted by Hoodless Well if im paying top price for a mixer, i expect it to be flawless, ive never had any problems with my DJMs, and the Rane mixers that run for 10 hours+ where i play, yet if i leave a db4 on for a couple of hours my music starts to sound metallic and ive got to start re-setting things, plus there was all the dodgy units released when they were first released. I'm not sure I get the "music starts to sound metallic" issue, certainly not after a couple of hours; the only problem I've seen is latency and that is from leaving it on, unused, overevening . I'm ok with power cycling my mixer (and turning it off before bed) so I don't see this as a major issue. As for the dodgy units, I received one and it was replaced quickly, no questions or hassles. Overall my experience with the DB4 is extremely positive. The biggest thing I'd say this mixer has going for it is the ongoing support and firmware development, something I'm not seeing in any other mixer on the planet. I believe too many companies encourage users to treat their products as throwaway so they can be sold an upgrade down the line. A+H seem to be saying that they'd like to see us continuing to use our DB4s several years down the road, even if the DB8 or whatever is coming out. (The other thing I find just incredible - and also unique to DB series mixers - is the filter mixing option, but that's a story for another thread).
Brant Briski 06.07.2012	have you actually had this experience with a db4? i've been using them all over the world, some installed, other times my own, and this is not my experience. and also consider that all tools have parameters in which they function well, and others not. add into the equation other factors like cabling, cpu's, etc. and there are a lot of variables to consider - outside of just the mixer. how many out there are running cdj's with the coax inputs rather than adding in multiple a/d/a's with the analogue inputs? how many people are running mis-matched samplerates with their source material which creates conversions to happen on the software side? nothing is flawless, and it's simply a matter of choosing to enjoy the benefits, and embrace the faults if the tool facilitates your creative expression. and in this case, it's probably not the right mixer for your expectations.
Dione Haimes 06.07.2012	Well if im paying top price for a mixer, i expect it to be flawless, ive never had any problems with my DJMs, and the Rane mixers that run for 10 hours+ where i play, yet if i leave a db4 on for a couple of hours my music starts to sound metallic and ive got to start re-setting things, plus there was all the dodgy units released when they were first released. Only ever seem to hear about problems with the DB4 on this community im not flaming as such im just wondering why there seems to be problems with this mixer, surely it should have had extensive testing and quality checks before the units were sent out.
Brant Briski 06.07.2012	really? world wide experience and our service crew say quite the opposite. my 2 db4's are so horribly abused from flights that you'd be surprised that they work at all. same for my k2's. only problems have been bent xlink pins from other's abuse. a few things to consider - update your firmware as well as your drivers. support is continually working to respond to any issues and keep things working well. power cycling your mixer and computer are absolutely essential. especially on the cpu side, there are many memory bits and tasks that only get flushed on a reboot. so when one is feeling that traktor no longer plays well, then reboot. when troubleshooting, that's also one of the very first places to start.
Dione Haimes 06.07.2012	DB4 seems to be riddled with problems o.O
Danae Dumler 06.07.2012	Yeah I've not noticed this but seen other issues when the mixer is on all evening ; it no longer plays well with Traktor, and even without traktor on at all I've noticed substantial latency. I presume that something gets clogged up in the DSP when it's on for many hours. Next time I notice it I will try just resetting the effects on/off rather than turning the mixer on and off because the latter is more of a pain (requires me to turn the speakers on/off separately too).
Cliff Lohman 05.07.2012	Turning on and off mixer will def fix.. But i also found that turning the particular channel fx on so the button is lit up green and then off seems to clear it up too. Ive noticed this problem as well as channel meter led issues after the mixers been on for a few hours straight..
Noriko Lebowitz 05.07.2012	If you reset the mixer or turn the fx on then off again, it should fix it. (I'm just clearing up his statement I don't even have a DB4) (You're Lucky)
Jerica Haagsma 05.07.2012	It does seem more noticable after it's been on for a few hours. What do you mean by "resetting mixer fix"?
Cliff Lohman 05.07.2012	Ive noticed when left turned on for long periods of time that an fx unit does kinda sound like its still turned on. Usually switching fx on and off or resetting the mixer fix. Doesnt happen often.

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