Balance slightly off on Behringer ddm 4000..?

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Balance slightly off on Behringer ddm 4000..?
Posted on: 24.10.2013 by Brande Grzywa
The balance is slightly panned to the left on my behringer ddm4000. when putting the knob to the middle in its groove , its slightly off centered. and the meter reading off balance. is there a way to disable the balance? It came "brand new" like this. Its impossible to get it to read exactly balanced based on the meter readings. Any idea?
Selma Febles
25.10.2013
Originally Posted by adammusic
The balance is slightly panned to the left on my behringer ddm4000. when putting the knob to the middle in its groove , its slightly off centered. and the meter reading off balance. is there a way to disable the balance? It came "brand new" like this. Its impossible to get it to read exactly balanced based on the meter readings. Any idea?
Dear adammusic,

Thanks for your question about your DDM4000. First, you may want to check to assure your dial is attached properly.

It's possible that the center detent is defective. If the dial still looks off center after you've pulled off the knob, this sounds like a defect. You have a couple of options if this is the case.

1. You can return to the retailer you purchased it from for an exchange.
2. You can return to BEHRINGER for warranty service.

If you would like to return directly to BEHRINGER, you may start your claim here:

http://www.behringer.com/EN/Support/...formation.aspx

Kind Regards,
Brande Grzywa
24.10.2013
Originally Posted by Patch
Are you using Turntables? This sounds like a common issue that happens with with worn needles.
No. This has everything to do with the mixer
Brande Grzywa
24.10.2013		The balance is slightly panned to the left on my behringer ddm4000. when putting the knob to the middle in its groove , its slightly off centered. and the meter reading off balance. is there a way to disable the balance? It came "brand new" like this. Its impossible to get it to read exactly balanced based on the meter readings. Any idea?
Forrest Weeks
26.10.2013		Good to see this kind of support and Behringer people lurking here
Selma Febles
25.10.2013
Originally Posted by adammusic
The balance is slightly panned to the left on my behringer ddm4000. when putting the knob to the middle in its groove , its slightly off centered. and the meter reading off balance. is there a way to disable the balance? It came "brand new" like this. Its impossible to get it to read exactly balanced based on the meter readings. Any idea?
Dear adammusic,

Thanks for your question about your DDM4000. First, you may want to check to assure your dial is attached properly.

It's possible that the center detent is defective. If the dial still looks off center after you've pulled off the knob, this sounds like a defect. You have a couple of options if this is the case.

1. You can return to the retailer you purchased it from for an exchange.
2. You can return to BEHRINGER for warranty service.

If you would like to return directly to BEHRINGER, you may start your claim here:

http://www.behringer.com/EN/Support/...formation.aspx

Kind Regards,
Lannie Kutay
24.10.2013		try a different cable.

times cables have screwed me = 9
Brande Grzywa
24.10.2013
Originally Posted by Patch
Are you using Turntables? This sounds like a common issue that happens with with worn needles.
No. This has everything to do with the mixer
Brunilda Kora
24.10.2013		Are you using Turntables? This sounds like a common issue that happens with with worn needles.

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