Traktor 2.6.2 Crash

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Traktor 2.6.2 Crash
Posted on: 11.07.2013 by Mariano Godina
Hi All,

It's VERY rare for me to get a crash, so i thought i'd report this one -

Using -

Traktor scratch Pro 2 - 2.6.2
Macbook Pro 13" OSX 10.8.4

I was using 4 track deck layout, 3 decks active, the program just locked up/froze for about 5 seconds - no audio - then it crashed.

If anyone knows what the cause was from the following crash report, please let me know......I might go back to 2.6.1 for the time being, not sure yet......

Here is the crash report attached -
Wilson Durrum
23.07.2013
Originally Posted by Karlos Santos
File it with NI Technical Support and attach the crash log.
Where can I find the crash log?

Do you believe this may be a Traktor issue? I do not want to take the laptop in to be looked at if it is. Thanks!
nayit ruiz jaramillo
23.07.2013
Originally Posted by DJ G-REG
I upgraded to 2.6.2 and had no issues with it until last Sat evening . I was playing a 4 hour set and everything was fine until 20 mins to go then I got the spinning beachball. The music kept playing on one deck but I could not load anything into the other deck. Luckily the venue has an ipod in the office and was able to switch the music over while I did a reboot.

This is the first time Traktor has ever crashed on me and of course it was during a gig. I am not sure if it was Traktor 2.6.2 or my laptop. Seems like ever since I upgraded from Snow Leopard to Mountain Lion it has slowed my machine down. I did upgrade the RAM to 8GB but that has not helped.

My set up consists of Macbook Pro mid 2010, 2.4GHz with 8GB RAM. Kontrol Z2, X1 and one Technics 1200. I am taking the Mac to the apple store today to see if they can tell me anything about what happened last Sat evening . I need to get this resolved quickly because I have gigs this Fri & Sat evening and don't need this to happen again.
File it with NI Technical Support and attach the crash log.
Mariano Godina
11.07.2013
Hi All,

It's VERY rare for me to get a crash, so i thought i'd report this one -

Using -

Traktor scratch Pro 2 - 2.6.2
Macbook Pro 13" OSX 10.8.4

I was using 4 track deck layout, 3 decks active, the program just locked up/froze for about 5 seconds - no audio - then it crashed.

If anyone knows what the cause was from the following crash report, please let me know......I might go back to 2.6.1 for the time being, not sure yet......

Here is the crash report attached -
Kathyrn Paczynski
01.11.2013
Hi ppl i currently use vdj pro 7, but got the trial version of traktor and really sucks analyzed tracks never get the info in the id3 tags, some tracks barely analyzed and the info is not there, crashes, crashes cpu is barelly 20%, also i got some red flag about images too big or too small (who cares?) also the sound gets glitches, beeps, and so on...
On the good side im not sure if because looks sooooo nice i'm determined to make it work soo.... here i am reading post after post in how to solve all this problems.
Thresa Treon
28.07.2013
It sounds like alot of users are having the same issue from upgrading from 2.6.1... I chatted w/ NI and they told me anytime I load a mono track it will make Traktor crash... They said they will fix this bug in 2.6.3 but for now be careful on playing mono tracks, cause the only way around is to restart Traktor on a crash... I've used Mp3Repair and Audacity to switch my major playable samples and tracks from mono to stereo... Hope this helps!

Ollie
Wilson Durrum
23.07.2013
Will do. Thanks Karlos!
nayit ruiz jaramillo
23.07.2013
Could be any number of things.


On Mac, open Console (search for it in spotlight).
Open - User Diagnostic Reports (you will see your Traktor Crash log)
Highlight it and chose 'Save Copy As' to your desktop.

Then open the Native Instruments/Traktor/Logs folder and make a copy of the Traktor.Log paste it to your desktop.

Attach both Logs to the Support form. Use 'Technical Support' not any other support form.
Wilson Durrum
23.07.2013
Originally Posted by Karlos Santos
File it with NI Technical Support and attach the crash log.
Where can I find the crash log?

Do you believe this may be a Traktor issue? I do not want to take the laptop in to be looked at if it is. Thanks!
nayit ruiz jaramillo
23.07.2013
Originally Posted by DJ G-REG
I upgraded to 2.6.2 and had no issues with it until last Sat evening . I was playing a 4 hour set and everything was fine until 20 mins to go then I got the spinning beachball. The music kept playing on one deck but I could not load anything into the other deck. Luckily the venue has an ipod in the office and was able to switch the music over while I did a reboot.

This is the first time Traktor has ever crashed on me and of course it was during a gig. I am not sure if it was Traktor 2.6.2 or my laptop. Seems like ever since I upgraded from Snow Leopard to Mountain Lion it has slowed my machine down. I did upgrade the RAM to 8GB but that has not helped.

My set up consists of Macbook Pro mid 2010, 2.4GHz with 8GB RAM. Kontrol Z2, X1 and one Technics 1200. I am taking the Mac to the apple store today to see if they can tell me anything about what happened last Sat evening . I need to get this resolved quickly because I have gigs this Fri & Sat evening and don't need this to happen again.
File it with NI Technical Support and attach the crash log.
Wilson Durrum
23.07.2013
I upgraded to 2.6.2 and had no issues with it until last Sat evening . I was playing a 4 hour set and everything was fine until 20 mins to go then I got the spinning beachball. The music kept playing on one deck but I could not load anything into the other deck. Luckily the venue has an ipod in the office and was able to switch the music over while I did a reboot.

This is the first time Traktor has ever crashed on me and of course it was during a gig. I am not sure if it was Traktor 2.6.2 or my laptop. Seems like ever since I upgraded from Snow Leopard to Mountain Lion it has slowed my machine down. I did upgrade the RAM to 8GB but that has not helped.

My set up consists of Macbook Pro mid 2010, 2.4GHz with 8GB RAM. Kontrol Z2, X1 and one Technics 1200. I am taking the Mac to the apple store today to see if they can tell me anything about what happened last Sat evening . I need to get this resolved quickly because I have gigs this Fri & Sat evening and don't need this to happen again.
Kellie Myrum
11.07.2013
Only time my traktor crash is when import/export a lot. Last version so far so good.
Gaynell Rydberg
11.07.2013
O.o Where do these crash logs appear?

My Traktor is crashing ALL the time when I'm analyzing tracks.
nayit ruiz jaramillo
11.07.2013
Dude you need to file this with Native Instruments Support and attach the crash log.

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