How to track the status of NI repair?
How to track the status of NI repair? Posted on: 17.12.2012 by Eddy Bizjak I've checked all over their website and I can't find a link any where to check the status of my X1 repair. Anybody out there have any idea how to do this? | |
| Eddy Bizjak 17.12.2012 | I've checked all over their website and I can't find a link any where to check the status of my X1 repair. Anybody out there have any idea how to do this? |
| Cole Maroto 18.12.2012 | yeah, phone support will be your best bet as i have found their email support to be unhelpful and painfully slow. good luck and i hope you get your gear back soon. |
| Eddy Bizjak 18.12.2012 | Thanks to everyone that actually had something helpful to input into this request. |
| Wilbert Kulczak 18.12.2012 | Had to call a few times for updates on my s4, always reached someone through the contact info on their site. Native Instruments Technical Support (registered users only) Tel.: +1.323.467 2693 http://www.native-instruments.com/company/contact-ni/ |
| Eddy Bizjak 18.12.2012 | Yes I have sent a reply to the original e-mail initiating the repair. I don't have a phone number for them. I started my claim online. Do have a number for phone support squidot? |
| Addie Engbrecht 18.12.2012 | How am I supposed to know |
| Cole Maroto 18.12.2012 | or call them? i've generally gotten better results from their phone support then email support. |
| Stanley Topoleski 17.12.2012 | did you email them?? |
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