S4 Cue Points 'popping' on release

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S4 Cue Points 'popping' on release
Posted on: 12.12.2010 by Teressa Madorin
I'm stoked about my new S4; been working at it for a few days to get the hang things.

One thing I noticed is when I set Cue Points, or 'Hot Cues' ~ and retrigger them, WITHOUT the track playing (basically using them as 'gated triggers',) they POP when I release the cue button.

Example...
Say I'm doing a beat, and I've cued the kick on one, and the snare on another - I DON'T have the track playing, I'm simply going to use the cue points to help me sample the sounds - I press the snare (for instance,) !! It comes in a little late, missing the initial attack, and it POPS when I let go...

Not cool. Anyone else? Perhaps someone could aid me in fixing the issue??
=Z
Nedra Fresneda
10.01.2011
Originally Posted by Kontrol
Mmm, I'm afraid it does.
Or Mine, Zeburock's and the one in the vid are the only ones...
add me in this list
Teressa Madorin
10.01.2011
Originally Posted by Paulo
I'm having the same problems, has there been any update on this yet?
nope, no updates yet... it is still a very new product, of course. Hopfully they intend to make that problem go away soon though.
Natashia Dionise
24.12.2010
Originally Posted by maxonemillionone
This doesn't happen on the Mac version
Mmm, I'm afraid it does.
Or Mine, Zeburock's and the one in the vid are the only ones...
Teressa Madorin
14.12.2010
Originally Posted by maxonemillionone
This doesn't happen on the Mac version
Really... I have a MBP, and it is certainly an issue.
Rikki Angello
14.12.2010
Originally Posted by zeburock
I didn't yet... but that's a great idea (DJTT is such a great community, this is the first place I came!)



Thanks - indeed that is what I concluded about 'missing the attack' of the shots I was triggering. Taking sync off fixed that issue, and of course so did 'playing to the internal clock' :P




I don't believe latency has any thing to do with this issue. Thanks though.
Nope, it's obviously the auto-fade problem and the pop is coming from the sample being cut off at a non zero-point, not from latency issues
Teressa Madorin
14.12.2010
Originally Posted by Kontrol
Did you or anybody posted this problem at NI?
I didn't yet... but that's a great idea (DJTT is such a great community, this is the first place I came!)

Originally Posted by popoff44
your sample deck is probably synced to the master clock
so even when no track is playing there is still a beat count happening in the background (turn on the "tick" option and you'll hear it)
this causes samples to be triggered with a delay or sometimes to be cut off a little bit to match the master clock
I don't like the way NI implemented that feature, but it is what it is
under the conditions described above, turning off "sync" should help
Thanks - indeed that is what I concluded about 'missing the attack' of the shots I was triggering. Taking sync off fixed that issue, and of course so did 'playing to the internal clock' :P


Originally Posted by MisterMoleyMole
Increase latency in settings?
I don't believe latency has any thing to do with this issue. Thanks though.
Natashia Dionise
14.12.2010
Originally Posted by zeburock
I would hope so, but I wouldn't assume so... you're absolutely right though, and it's good news: it would only need a software update as it is not a hardware issue.

Come ooooooon NI - go team go!
Did you or anybody posted this problem at NI?
Teressa Madorin
14.12.2010
Originally Posted by Abyrne7
turn sync off, make sure your grids are correct, turn snap off. It has to be one of those options
It's not any of these things - thanks though. I've tried all combinations, but as discussed earlier in this thread:

When audio is cut off abruptly it POPS. So when you let go of the cue button in the middle of an audio wave, when the track isn't playing and you are just sampling; you get a strong popping sound. What Traktor needs is a built in 'quick fade' for when the cue button is released.

In other audio editing software: it used to be, you had to do quick fades manually if you cut an audio file in the middle of a wave. Now most of them do that fade automatically to avoid the pop, and save you the hassle. Traktor needs this feature.
Eden Danel
24.01.2011
I'm new to the community s (longtime reader, though) and yeah, count me in as well. Plus, I'm also a MBP user. A NEW MBP, which I bought just before buying my S4, so the issue definitely isn't limited only to PC users.

As a test, I tried triggering hotcues directly from my laptop keyboard and still had the same issue. While I haven't experimented with my MIDI Fighter yet, from my own assumptions and from what I've read in this thread it seems a software issue that we have to hope is addressed in a future update.

Since this seems to be an ongoing problem for quite a few people, anyone figured out any ways around it? Preferably ways around it that don't involve having to edit all my samples in another DAW.

I only just migrated from CD to Controllerism and even though I was already familiar with Traktor pro before buying an S4, I'm still getting used to a lot of things. I've always used a lot of hotcueing and sample triggering in my style, so needless to say this popping issue is extremely frustrating for me (ease with hotcues and sampling was one of the main reasons I bought an S4). Beyond this, I'm really happy with my purchase, but I'm hoping that either someone out there figured out a good way to address this or that NI deals with the problem in a future software update.
Nedra Fresneda
10.01.2011
Originally Posted by Kontrol
Mmm, I'm afraid it does.
Or Mine, Zeburock's and the one in the vid are the only ones...
add me in this list
Teressa Madorin
10.01.2011
Originally Posted by Paulo
I'm having the same problems, has there been any update on this yet?
nope, no updates yet... it is still a very new product, of course. Hopfully they intend to make that problem go away soon though.
Murray Hoffa
10.01.2011
I'm having the same problems, has there been any update on this yet?
Natashia Dionise
24.12.2010
Originally Posted by maxonemillionone
This doesn't happen on the Mac version
Mmm, I'm afraid it does.
Or Mine, Zeburock's and the one in the vid are the only ones...
Merilyn Sellards
23.12.2010
I heard the pops! he doesn't seem to care, don't like his style but he gave me some nice ideas
Teressa Madorin
18.12.2010
Here is a great example ~ when this guy starts playing, he begins by triggering a kick drum: every time it POPS when he releases adding extra (unwanted, and unflattering,) rhythm.

http://www.youtube.com/watch?v=qQ6N08VSMjI
Teressa Madorin
14.12.2010
Originally Posted by maxonemillionone
This doesn't happen on the Mac version
Really... I have a MBP, and it is certainly an issue.
Kristian Buneta
14.12.2010
This doesn't happen on the Mac version
Rikki Angello
14.12.2010
Originally Posted by zeburock
I didn't yet... but that's a great idea (DJTT is such a great community, this is the first place I came!)



Thanks - indeed that is what I concluded about 'missing the attack' of the shots I was triggering. Taking sync off fixed that issue, and of course so did 'playing to the internal clock' :P




I don't believe latency has any thing to do with this issue. Thanks though.
Nope, it's obviously the auto-fade problem and the pop is coming from the sample being cut off at a non zero-point, not from latency issues
Teressa Madorin
14.12.2010
Originally Posted by Kontrol
Did you or anybody posted this problem at NI?
I didn't yet... but that's a great idea (DJTT is such a great community, this is the first place I came!)

Originally Posted by popoff44
your sample deck is probably synced to the master clock
so even when no track is playing there is still a beat count happening in the background (turn on the "tick" option and you'll hear it)
this causes samples to be triggered with a delay or sometimes to be cut off a little bit to match the master clock
I don't like the way NI implemented that feature, but it is what it is
under the conditions described above, turning off "sync" should help
Thanks - indeed that is what I concluded about 'missing the attack' of the shots I was triggering. Taking sync off fixed that issue, and of course so did 'playing to the internal clock' :P


Originally Posted by MisterMoleyMole
Increase latency in settings?
I don't believe latency has any thing to do with this issue. Thanks though.
Doug Bieling
14.12.2010
Increase latency in settings?
Marylyn Vine
14.12.2010
your sample deck is probably synced to the master clock
so even when no track is playing there is still a beat count happening in the background (turn on the "tick" option and you'll hear it)
this causes samples to be triggered with a delay or sometimes to be cut off a little bit to match the master clock
I don't like the way NI implemented that feature, but it is what it is
under the conditions described above, turning off "sync" should help
Natashia Dionise
14.12.2010
Originally Posted by zeburock
I would hope so, but I wouldn't assume so... you're absolutely right though, and it's good news: it would only need a software update as it is not a hardware issue.

Come ooooooon NI - go team go!
Did you or anybody posted this problem at NI?
Teressa Madorin
14.12.2010
Originally Posted by Abyrne7
turn sync off, make sure your grids are correct, turn snap off. It has to be one of those options
It's not any of these things - thanks though. I've tried all combinations, but as discussed earlier in this thread:

When audio is cut off abruptly it POPS. So when you let go of the cue button in the middle of an audio wave, when the track isn't playing and you are just sampling; you get a strong popping sound. What Traktor needs is a built in 'quick fade' for when the cue button is released.

In other audio editing software: it used to be, you had to do quick fades manually if you cut an audio file in the middle of a wave. Now most of them do that fade automatically to avoid the pop, and save you the hassle. Traktor needs this feature.
Mac Fly
14.12.2010
turn sync off, make sure your grids are correct, turn snap off. It has to be one of those options
Teressa Madorin
14.12.2010
Originally Posted by Kontrol
Got the same problem. Can't it be fixed in the software with an update. I asume NI is aware of the problem...?
I would hope so, but I wouldn't assume so... you're absolutely right though, and it's good news: it would only need a software update as it is not a hardware issue.

Come ooooooon NI - go team go!
Natashia Dionise
14.12.2010
Got the same problem. Can't it be fixed in the software with an update. I asume NI is aware of the problem...?
Teressa Madorin
13.12.2010
Originally Posted by Ashigari
you could try and edit the sample in a DAW and make it a "quick fade" in the end, then press the button untill you're past the fade and you should be fine
Thanks for the idea, but I have one word to respond: boo. That rids the entire idea the S4 was suppose to introduce; spontaneous high quality mixing in a plug and play solution. I'm an advanced audio engineer, and I'm well aware of workarounds I could do in OTHER software. That's completely missing the point. Sorry dude... I had to dick on you a little. Just a little.
Jenifer Shaevitz
13.12.2010
It's one of the first things I noticed when I got the S-4 running. Quickfade should be on the priority list.
Patty Mcgilbra
13.12.2010
you could try and edit the sample in a DAW and make it a "quick fade" in the end, then press the button untill you're past the fade and you should be fine
Teressa Madorin
12.12.2010
Both of you are right - but the problem persists. I'm finding it only pops when there is a 'tail' ...like reverb in the recording, so when I'm letting go of the button it pops, because the audio is suddenly cutting out. Sadly Traktor doesn't have a 'quick fade' built in to avoid the POP.

I believe why it was coming in late, missing the attack, is because the 'sync' button was on... if you miss the beat as set by the internal clock, it tries to put you in time (even with quantize off.) I'm not using a reference backup beat track, so I have no idea where the metronome is in time. With sync off, it's always punchy, never missing the attack - however if you let go suddenly, in the middle of a waveform, it will pop due to the sudden cut off of the audio.

hmmmmmmmm,
Leeanna Ayla
12.12.2010
Having snap on will set your cue exactly on the grid so if your grid is off your cue will be off. Since this is happening while a track is not playing I don't thing quantize has anything to do with this.
Rikki Angello
12.12.2010
Sounds like your grid is off. Make sure that the grid lines up at the exact point of the kick/snare

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