Headphone issues on my S4
Headphone issues on my S4 Posted on: 02.12.2010 by Tiffanie Lenski Just picked up my S4 5 days ago and I have to say this thing is sick! I was practicing last evening
and I heard some static in the headphones then the sound got distorted. I start fiddling with the plug and the sound continually became distorted and would come in and out. I assumed it was my headphone jack so i tested it out on some other sources and it worked fine. I'm only having the issue when connecting the headphones to the S4. My headphones are new and I tried different adapters just to make sure. Might be a hardware issue. I already reported to NI. Hopefully I can exchange it from where I purchased it but if not I might have to send it back but anyhow...anyone else experience this? What's the service like with NI for anyone needing repairs? | |
| Anibal Sacks 11.09.2011 |
Originally Posted by AfroWhitie
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| Lin Danek 04.05.2011 |
Originally Posted by completej
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| Shalon Jaranilla 23.12.2010 |
Originally Posted by TxdoHawk
It's just the metal , where you put your headphone jack in. It worked for me. |
| Jeanie Nikaido 23.12.2010 |
Originally Posted by Fr@nz
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| Tracy Speich 07.12.2010 |
Originally Posted by Fr@nz
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| Deeann Cheron 11.09.2011 | Try tightening the screw on the s4 headphone jack. I believe a few people have had sucess this way |
| Anibal Sacks 11.09.2011 |
Originally Posted by AfroWhitie
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| Lin Danek 04.05.2011 |
Originally Posted by completej
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| Julietta Mistretta 04.05.2011 | same problem, easily reproduced with the senns that have a 1/8th and a 1/4th screw on adapter. |
| Lin Danek 29.04.2011 | Bose QC15s and Monster Turbine IEMs via adapters are faultless (plug-in). tma-1s have glitches (skrew-in). Lots of discussion on either tightening OR loosening the output lock-nut. I loosened and retightened. Problem solved. |
| Danilo Lucheti 29.04.2011 | I pulled the jack out about 1-2mm and the adapter seemed more secure and no longer glitches. |
| Daisy Dotseth 02.01.2011 | And Karlos to the rescue Something had happened to the monitor output routing - sorted. Strange that you get it to come out of different sides based on jack position and that this setting can mysteriously become unset. But hey software for me - no problem - that i have control over most of the time ~ hardware faults are a different story. |
| Daisy Dotseth 02.01.2011 | Yep - 1 week - 1 gig and its happened to mine. At various stages of moving the jack into the socket i can get sound out one side of the phones - have tried different phones and tightening the ring around the insert. Same prob Dont really feel like opening it up to make sure the connections are good as its literally brand new. Sending it back and then being without it with gigs sucks as i know this is all they will probably do - argh |
| Shalon Jaranilla 23.12.2010 |
Originally Posted by TxdoHawk
It's just the metal , where you put your headphone jack in. It worked for me. |
| Jeanie Nikaido 23.12.2010 |
Originally Posted by Fr@nz
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| Tiffanie Lenski 14.12.2010 | There are some people in the NI community s with the same issue. Some people tightened the screw on the headphone jack and have reported that it worked. I tried it and it didn't do anything to mine. After Saturday I have two weeks off from gigs so I'm going to send mine back to NI next week. I'll let all of you know what happens. If you are concerned about taking the S4 out to gigs you will be fine. I've been using it every week for my gigs and a shows and no issues. The cutting in and out and distortion is unique to the headphones only. |
| Onie Sarandos 14.12.2010 | I'm having this problem too, big time. if there's an easy fix out there, i'd luv 2 hear it! |
| Clyde Huy 14.12.2010 | I have this issue also when i push down gently on the jack the sound goes off and occasionally when mixing the sound goes off an on for a milli second, was worried that it went off on the loud speakers last sat att eh club i was playing but i believe it was just through my headphones. I have some Technics 1200 headphones! |
| Tiffanie Lenski 07.12.2010 | Sorry for the duplicate response. CPU at work is trippin. Yea I used a couple of different adapters. Same issue. Think I'll wait before sending mine back too. If you guys somehow find a fix let me know. There's already a post on the NI community . If I hear anything I'll post here. Thnx |
| Tracy Speich 07.12.2010 |
Originally Posted by Fr@nz
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| Tracy Speich 07.12.2010 | nope using the original ones that came with the headphones. not just snap on adapters either which i know can cause sound issues but the original ones which are threaded. |
| Evalyn Losee 07.12.2010 | Could just be the particular adapter you're using, or are you using different adapters with each set of headphones? |
| Tracy Speich 07.12.2010 | i see what u did there. urs is standard 1/4". versus our cans are the common 1/8 to 1/4. unfortunately for us that would require a little too much extra. cus ur talken 1/8 to 1/4 to another 1/8 and then finally another 1/4. BTW i got hdj1000s and mdr700s. i was able to mimic the static and distortion on both cans so i know its the unit itself having issues... ill wait a month or so before i send it back. hopefully the supply will be more abundant w/ a shortened wait time. |
| Evalyn Losee 06.12.2010 | Here is an overdone graphic reply: Hopefully I'm making a little more sense now. |
| Tiffanie Lenski 06.12.2010 | I don't want to sound like an idiot but what's the difference between a 1/4" TRS adapter and the adapter that came with the headphones. Didn't you use the original adapter to plug into the S4 to begin with? I have Sony MDR7506's. Thanks. |
| Evalyn Losee 06.12.2010 | What kind of headphones are you guys using? I was having a similar problem with my Sennheiser HD555s, until I threw a standard 1/4" TRS adapter into the S4 and connected my headphones back in with its 1/8" adapter. This seems to have solved any distortion or static. It's a goofy looking adapter chain, but it works. |
| Tracy Speich 04.12.2010 | good info. very much appreciated. ill try the qtip trick and see if that helps. if not, at least i know NI wont be douches about me sending it in.. |
| Tiffanie Lenski 02.12.2010 | I got home today bummed cause the place i bought from was being real shady. I called and the first thing I asked was "Do you have any S4's?". They said yes and once they found out I wanted to come in and swap all of a sudden he gives me some bull about its not their problem and now all of a sudden they have no more in stock. Anyhow, I called NI and they are willing to check it out and are working on sending the shipping info. When I got home I couldn't help but mess with it some more before I send it back. I got a Q tip and figured what the hell...maybe its just dirty. Stuck it in the jack and cleaned it and I've been playing for an hour with no issues. Still too early to say that was what was wrong but I've been yanking the cord and I get an occasional gliche in sound from tugging on the connection which is expected but its working flawlessly right now. Crossing my fingers. Anyhow, about the service, when I called they were super cool. Said shipping would take one day and they would try their best to look at it that same day they receive it. Hopefully I won't have to send it back but just in case you guys are wondering, I had a good experience with their customer service. Just call them and they will take care of you. |
| Trinity Zapata 02.12.2010 | I have this issue too. I can create it when I push down slightly on the headphone jack. You have to push down, however, just the right amount. Too much pressure will result in normal sound again. If you have heavy headphone cable, this could cause problems. My first unit had this problem. I had to return that unit b/c a button was not working (and the head phone thing bugged me a little). This second unit still has the same head phone jack problem. |
| Tracy Speich 02.12.2010 | i may be in denial but i believe i started to have some distortion thru my cans as well. sound was lower on one side, some static at times even. i too tested out the cans thru another source like my mixer and everything was good. went back and tried it on the s4 and it was fine, i believe. but then again it could be denial due to the fact that i love my S4!! is the the issue major enough for me to send it back at this point in time? no. i can deal with the minor hiccup for the time being versus sending it in now and not having it for a few weeks or months even. like u, i dont know how long the process will take. or how its gonna be handled since its so new and supply is low as it is... sux for us! |
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