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The S4, my CONCERNS part 2

Home :: NI - Native Instruments S4/S2 Controller talk :: The S4, my CONCERNS part 2Reply

The S4, my CONCERNS part 2 Posted on: 18.11.2010 by Hang Natelli Hello fellow DJTT'ers. It is 9:08AM here in Toronto, and I am at work. I am taking the time out my schedule to share my latest findings and concerns about the S4 with all of you because I feel like you would be very interested to hear how my S4 has been behaving. I'm also quite frustrated, and would like to see discussion and resolution by the end of the day (and I will be posting in the NI community shorty after this with a swift copy/paste, but wanted you to be first). There are three big concerns. Let's start with the known concern first. 1. PHASING IN THE HEADPHONES From what I could tell, I was the first to post about this concern on this community . After 30 seconds of my plugging in the S4 and operating it, I noticed this problem. Now, this same issue is popping up independantly of my finding on the NI community s. Therefore, other people around the world believe it's a concern too! Now personally, this isn't a big deal for me. But it's been 18 days since the release of the S4. NATIVE INSTUMENTS SPEAK THE FUCK UP AND START ADDRESSING YOU CUSTOMERS. 2. FULL TRACKS IN TRACK COLLECTION RANDOMLY TAGGED AS SAMPLE LOOPS AND UNPLAYABLE The 2 days ago (and only my 3rd day of actually testing the S4) I go to my browse window to select a track I had recently analyzed. I press play, and NO SOUND. The waveform is moving. Okay, what's up? Look down at my faders to see if I knocked one down/over...nope. Okay, did I press anything? Nope. Okay, maybe the speaker blew/unplugged? Nope. Hmmm. I press my CUE1 to re-cue my track, and... NOTHING. The fucking controlls were completely unresponsive. The jog wheel, completely unresponsive. THE THING FROZE LIKE A FUCKING PC! Now I've already brought this up in a thread on the NI community , and promised Karlos Santos that I would post a video. Which I will. Apparently even with the track marked to be a loop, the track should (obviously) be playable. 3. JOG WHEELES = TRAINWRECKS So last evening aka DAY 4 of testing, and I'm playing a track on my left deck. I decide I want to mess around with some loops, and find a cool section of the track to loop for some juggling for my show at Cobra in Toronto in 2 weeks. I grab the jog, spin the jog back with my index finger at a medium pace to scrub backwards a tad to a cool sample I heard, and FREEEEEEEEEEZZZZZZZZZEEEEEEEEEEEEEEEEEEEEEEEEEEEE. Here is what I know happened: The jog acted as if my finger was using the force and acting as if it was pressing and holding it although sadly this was not (obviously) the case nor my intention. I can confirm that this was the case by testing of moving the pitch bend outter rim. Can anyone guess what happened? The waveform moved (duh). So the motherf*king jog held down and wouldn't let go. Oh, sure, I knew what to do right away. Recalibrate, right guys? Right? Yeah it worked. SWEET!!!! I CAN'T WAIT TO TRAINWRECK DURING MY SHOW, THANK GOODNESS THERE IS THE OPTION TO RECALIBRATE exit slight sarcasm*. This is just so stupid. And completely unprofessional. 3 Issues in 4 days of testing. 2 of them MAJOR. Discuss. -PL>Y
Hang Natelli 19.11.2010	Originally Posted by haze324 How many freaking issues did SSL 2.0 have. Serato didn't respond in 18 days or by the end of the day no matter how many exclamation points you put in a thread. Ok, when it comes to Serato, I am much more on your level as I have been a devoted Serato DJ for the last 3 years. I actually didn't know that SSL 2.0 had issues. But, that's because I always air on the side of caution. I don't usually install updates until a month or two after the release. That's because software alone always has issues, and also because I've been properly set with a rock solid piece of gear , the Rane 57TTM. Here's the difference between a SSL software update, and the S4. The S4 is mean't to be an all-in-one unit that just works. But it doesn't just work. It fails quite often. Unfortunately nobody from Native Instruments has publically addressed any of these issues, which would make all of us happier. When it comes to the 57TTM, it works every time. It is so solid, it's crazy. I have an offer on mine for $1100 that I am so glad I didn't take because I need my baby as a backup (obviously). Because I (amongst MOST) DJ's make reliability a top priority, the S4 is falling short at the moment. Originally Posted by haze324 So you came on here crying that you wanted resolution. I gave you an example of how I solved it when i heard the "phasing". You didn't like my advice and gave me a stupid reply. You didn't give a resolution at all. And actually, how can you? You don't work for Native Instruments. You are also not a magic genie that can actually fix the problem. Not using the CUE/MIX the way it is supposed to be used is NOT a solution. And the fact that you are trying to use CUE/MIX while BOTH your cues are on says something about yourself..... Originally Posted by haze324 This thread did not provide any help to anyone - it was a rant on your part. Are you sure about that, man? Me personally, when I'm deciding whether or not I'm going to buy a product, I usually like to check the community s and see if there's any flaws so I can make my pro's/con's list and decide. I'm not sure if said "anyone" appreciates you speaking on their behalf, because if there was anyone else out there like me, I'm sure this thread was quite helpful. Originally Posted by haze324 So yeah -- my S4 is working perfectly. That should tell you something......that yours isn't How insightful. Originally Posted by haze324 Either way demanding that NI say something TODAY isn't going to fix it... Again, it you read a little close, I wasn't demanding anything. Maybe my obvious frustration threw you off, but the words I use are that I would like to see a solution or resolution. Do I expect it? No. Would even the slightest aknowledgement from Native Instruments be nice? Sure. Originally Posted by haze324 Press, Good luck with your S4. Appreciate it. -PL>Y
19.11.2010	Originally Posted by haze324 To the two genius's crying troll - I'd love to search back at your 40 posts on this community and see what contributions, advice and help you knuckle heads have provided here. On this thread alone - ZERO. Press, Go read my review on the Serato community and you'll see I'm not dicking riding the S4. I do believe it's just stupid and you sound like a child demanding "resolution by the end of the day" on something that's already been discussed in your other thread and on the NI community . This shit doesn't work like that. How many freaking issues did SSL 2.0 have. Serato didn't respond in 18 days or by the end of the day no matter how many exclamation points you put in a thread. So you came on here crying that you wanted resolution. I gave you an example of how I solved it when i heard the "phasing". You didn't like my advice and gave me a stupid reply. This thread did not provide any help to anyone - it was a rant on your part. I'm not gonna come on your thread to provide you a possible solution and have you tell me that I'm sucking Traktor dick. Fuck that man. So yeah -- my S4 is working perfectly. That should tell you something......that yours isn't But that it can!! Faulty unit, issues with your computer, etc. Either way demanding that NI say something TODAY isn't going to fix it, and the amount of Windows Audio drops is probably top of the list. If it was mine acting like this, sure I'd be upset --- but I'd handle it differently. No Troll here fellas but you guys do get butt hurt very easily. Press, Good luck with your S4. If anyone around here is butthurt its the readers that have to wade through the tone of your posts and endure the troll stick you ram up their behinds. Regardless of when PressPlay was requesting a resolution his post was informative and concise. I'm sure there are other users out there with similar issues. This wouldn't be you by chance would it? http://www.youtube.com/watch?v=4JMOh-cul6M
Hang Natelli 19.11.2010	Originally Posted by padi_04 just curious: why would you want to listen to the same thing that is on air by having 50% mix with lit monitor cues? either use it at 0% or 50% with decks that aren't being aired. lol, exactly.
18.11.2010	Originally Posted by haze324 Dude you sound like a little bitch swinging her purse here with your posts. Read my sig line. I'm not a NI fanboy. I actually prefer to use Itch over Traktor and when I have issues I don't make dumb fuck demands like I want a solution by the end of the day. Or it's been 18 days. If you don't need a solution how many fucking times are you post about it then??? You know what --- fuck it man. My bad for coming on your thread to see if I could help. I won't post on your thread anymore, I'll be to busy playing on my S4 because it's working perfectly for me!!!! suckaaaa!!!!!!!!! You sir are a complete troll. Get out of the community s and spare us all your useless drivel already.
Hang Natelli 18.11.2010	Originally Posted by Nicky H Get it replaced then dood - you're well within your rights I guess I might have to. Which wouldn't be too bad at all. I assume I wouldn't be able to get another one for months tho, eh? I bet every unit in the second batch is spoken for. Anyone ever have to return a NI product after a release? Maybe with the X1? Did it go smoothly? -PL>Y
Hang Natelli 18.11.2010	Originally Posted by haze324 Dude you sound like a little bitch swinging her purse here with your posts. lol, that's a good one, I actually laughed Originally Posted by haze324 I don't make dumb fuck demands like I want a solution by the end of the day. Or it's been 18 days. If you don't need a solution how many fucking times are you post about it then??? Bro, I didn't say that I demanded anything. I said I would like to see a solution or resolution. And quite honestly, all I am looking for is aknowledgement from Native Instruments, and to address their customers and say whether or not they are planning on fixing these issues or not, or whether or not they actually can be fixes. To me, that would be a pretty sweet beginning to resolution. Considering the other posts I've seen stating issues and concerns have been far from articulate, I am going to continue to post issues and concerns. It's not just about me bro. It's about sharing honest information that will be helpful to others, including yourself bro. God forbid any of the issues I've had happen to you during a live show? Who will be laughing then? Originally Posted by haze324 I won't post on your thread anymore, I'll be to busy playing on my S4 because it's working perfectly for me!!!! suckaaaa!!!!!!!! This is honestly the best example of what you've been doing in almost every thread you've responded to regarding negative issues with the S4. Not just mine. You come in, and rub in the fact that yours is seemingly working fine, and tell everyone else "The S4 just isn't for you man, go sell it, you'll be happier". I've seen it in other threads. Can you answer this honestly: What have you actually done in this thread to try and help? Or the others in which you have the same attitude? -PL>Y
Hang Natelli 18.11.2010	Originally Posted by Nicky H The jogwheel would be a worry for me, did you move your S4 around before using it when the wheel went? If not get in touch with who you bought it from and ask for a replacement. No, actually I've had it sitting on my coffee table for the past week. Hasn't moved, or been knocked as far as I know. That being the case, it really worries be for live shows.
Hang Natelli 18.11.2010	Originally Posted by haze324 You asked for solutions and I just gave you one. That has worked for others. Don't ask for solutions if your gonna pipe back "I already tried that - I know what I'm doing" Like I said man. You don't sound happy (and thats me putting it nicely) So I suggest you return your S4. You'd sleep better. I did not ask for a solution. I stated what the issue was, exactly how it was happening, and how to replicate it (or potentially replicate it as it seems you are lucky enough to not have this issue). I don't need a solution as I personally do not mix with 50% CUE/ 50% Master, but I figured other people here actually might, and would want to hear about it. Also, I'm quite sure NI would like to hear about it, as I know through speaking to several NI reps, all feedback is greatly appreciated. Surely you must realize that everything is not about you, bud. -PL>Y
Hang Natelli 19.11.2010	Originally Posted by haze324 How many freaking issues did SSL 2.0 have. Serato didn't respond in 18 days or by the end of the day no matter how many exclamation points you put in a thread. Ok, when it comes to Serato, I am much more on your level as I have been a devoted Serato DJ for the last 3 years. I actually didn't know that SSL 2.0 had issues. But, that's because I always air on the side of caution. I don't usually install updates until a month or two after the release. That's because software alone always has issues, and also because I've been properly set with a rock solid piece of gear , the Rane 57TTM. Here's the difference between a SSL software update, and the S4. The S4 is mean't to be an all-in-one unit that just works. But it doesn't just work. It fails quite often. Unfortunately nobody from Native Instruments has publically addressed any of these issues, which would make all of us happier. When it comes to the 57TTM, it works every time. It is so solid, it's crazy. I have an offer on mine for $1100 that I am so glad I didn't take because I need my baby as a backup (obviously). Because I (amongst MOST) DJ's make reliability a top priority, the S4 is falling short at the moment. Originally Posted by haze324 So you came on here crying that you wanted resolution. I gave you an example of how I solved it when i heard the "phasing". You didn't like my advice and gave me a stupid reply. You didn't give a resolution at all. And actually, how can you? You don't work for Native Instruments. You are also not a magic genie that can actually fix the problem. Not using the CUE/MIX the way it is supposed to be used is NOT a solution. And the fact that you are trying to use CUE/MIX while BOTH your cues are on says something about yourself..... Originally Posted by haze324 This thread did not provide any help to anyone - it was a rant on your part. Are you sure about that, man? Me personally, when I'm deciding whether or not I'm going to buy a product, I usually like to check the community s and see if there's any flaws so I can make my pro's/con's list and decide. I'm not sure if said "anyone" appreciates you speaking on their behalf, because if there was anyone else out there like me, I'm sure this thread was quite helpful. Originally Posted by haze324 So yeah -- my S4 is working perfectly. That should tell you something......that yours isn't How insightful. Originally Posted by haze324 Either way demanding that NI say something TODAY isn't going to fix it... Again, it you read a little close, I wasn't demanding anything. Maybe my obvious frustration threw you off, but the words I use are that I would like to see a solution or resolution. Do I expect it? No. Would even the slightest aknowledgement from Native Instruments be nice? Sure. Originally Posted by haze324 Press, Good luck with your S4. Appreciate it. -PL>Y
19.11.2010	Originally Posted by haze324 To the two genius's crying troll - I'd love to search back at your 40 posts on this community and see what contributions, advice and help you knuckle heads have provided here. On this thread alone - ZERO. Press, Go read my review on the Serato community and you'll see I'm not dicking riding the S4. I do believe it's just stupid and you sound like a child demanding "resolution by the end of the day" on something that's already been discussed in your other thread and on the NI community . This shit doesn't work like that. How many freaking issues did SSL 2.0 have. Serato didn't respond in 18 days or by the end of the day no matter how many exclamation points you put in a thread. So you came on here crying that you wanted resolution. I gave you an example of how I solved it when i heard the "phasing". You didn't like my advice and gave me a stupid reply. This thread did not provide any help to anyone - it was a rant on your part. I'm not gonna come on your thread to provide you a possible solution and have you tell me that I'm sucking Traktor dick. Fuck that man. So yeah -- my S4 is working perfectly. That should tell you something......that yours isn't But that it can!! Faulty unit, issues with your computer, etc. Either way demanding that NI say something TODAY isn't going to fix it, and the amount of Windows Audio drops is probably top of the list. If it was mine acting like this, sure I'd be upset --- but I'd handle it differently. No Troll here fellas but you guys do get butt hurt very easily. Press, Good luck with your S4. If anyone around here is butthurt its the readers that have to wade through the tone of your posts and endure the troll stick you ram up their behinds. Regardless of when PressPlay was requesting a resolution his post was informative and concise. I'm sure there are other users out there with similar issues. This wouldn't be you by chance would it? http://www.youtube.com/watch?v=4JMOh-cul6M
Julissa Serrone 19.11.2010	To the two genius's crying troll - I'd love to search back at your 40 posts on this community and see what contributions, advice and help you knuckle heads have provided here. On this thread alone - ZERO. Press, Go read my review on the Serato community and you'll see I'm not dicking riding the S4. I do believe it's just stupid and you sound like a child demanding "resolution by the end of the day" on something that's already been discussed in your other thread and on the NI community . This shit doesn't work like that. How many freaking issues did SSL 2.0 have. Serato didn't respond in 18 days or by the end of the day no matter how many exclamation points you put in a thread. So you came on here crying that you wanted resolution. I gave you an example of how I solved it when i heard the "phasing". You didn't like my advice and gave me a stupid reply. This thread did not provide any help to anyone - it was a rant on your part. I'm not gonna come on your thread to provide you a possible solution and have you tell me that I'm sucking Traktor dick. Fuck that man. So yeah -- my S4 is working perfectly. That should tell you something......that yours isn't But that it can!! Faulty unit, issues with your computer, etc. Either way demanding that NI say something TODAY isn't going to fix it, and the amount of Windows Audio drops is probably top of the list. If it was mine acting like this, sure I'd be upset --- but I'd handle it differently. No Troll here fellas but you guys do get butt hurt very easily. Press, Good luck with your S4.
Hang Natelli 19.11.2010	Originally Posted by padi_04 just curious: why would you want to listen to the same thing that is on air by having 50% mix with lit monitor cues? either use it at 0% or 50% with decks that aren't being aired. lol, exactly.
Nedra Fresneda 19.11.2010	just curious: why would you want to listen to the same thing that is on air by having 50% mix with lit monitor cues? either use it at 0% or 50% with decks that aren't being aired.
18.11.2010	Originally Posted by haze324 Dude you sound like a little bitch swinging her purse here with your posts. Read my sig line. I'm not a NI fanboy. I actually prefer to use Itch over Traktor and when I have issues I don't make dumb fuck demands like I want a solution by the end of the day. Or it's been 18 days. If you don't need a solution how many fucking times are you post about it then??? You know what --- fuck it man. My bad for coming on your thread to see if I could help. I won't post on your thread anymore, I'll be to busy playing on my S4 because it's working perfectly for me!!!! suckaaaa!!!!!!!!! You sir are a complete troll. Get out of the community s and spare us all your useless drivel already.
Hang Natelli 18.11.2010	Originally Posted by Nicky H Get it replaced then dood - you're well within your rights I guess I might have to. Which wouldn't be too bad at all. I assume I wouldn't be able to get another one for months tho, eh? I bet every unit in the second batch is spoken for. Anyone ever have to return a NI product after a release? Maybe with the X1? Did it go smoothly? -PL>Y
Hang Natelli 18.11.2010	Originally Posted by haze324 Dude you sound like a little bitch swinging her purse here with your posts. lol, that's a good one, I actually laughed Originally Posted by haze324 I don't make dumb fuck demands like I want a solution by the end of the day. Or it's been 18 days. If you don't need a solution how many fucking times are you post about it then??? Bro, I didn't say that I demanded anything. I said I would like to see a solution or resolution. And quite honestly, all I am looking for is aknowledgement from Native Instruments, and to address their customers and say whether or not they are planning on fixing these issues or not, or whether or not they actually can be fixes. To me, that would be a pretty sweet beginning to resolution. Considering the other posts I've seen stating issues and concerns have been far from articulate, I am going to continue to post issues and concerns. It's not just about me bro. It's about sharing honest information that will be helpful to others, including yourself bro. God forbid any of the issues I've had happen to you during a live show? Who will be laughing then? Originally Posted by haze324 I won't post on your thread anymore, I'll be to busy playing on my S4 because it's working perfectly for me!!!! suckaaaa!!!!!!!! This is honestly the best example of what you've been doing in almost every thread you've responded to regarding negative issues with the S4. Not just mine. You come in, and rub in the fact that yours is seemingly working fine, and tell everyone else "The S4 just isn't for you man, go sell it, you'll be happier". I've seen it in other threads. Can you answer this honestly: What have you actually done in this thread to try and help? Or the others in which you have the same attitude? -PL>Y
Janyce Henningson 18.11.2010	Get it replaced then dood - you're well within your rights
Lily Rhem 18.11.2010	haze=troll
Hang Natelli 18.11.2010	Originally Posted by Nicky H The jogwheel would be a worry for me, did you move your S4 around before using it when the wheel went? If not get in touch with who you bought it from and ask for a replacement. No, actually I've had it sitting on my coffee table for the past week. Hasn't moved, or been knocked as far as I know. That being the case, it really worries be for live shows.
Teresia Janusch 18.11.2010	handbags down ladies..... while i do not own an S4, because IMO i believe its a bit of a gimmick amongst other things, and TSP is far easier to transport and accomodate at gigs, i do have to partially sympathise with the 'phasing' issue. if, for example, you were using a standard DJ mixer, analogue or digital, and you had all cue buttons on and were at 50% on the cue/mix pot, i would be not expecting to hear any phasing what so ever, so why should it be tolerable on the S4 which is ment to feature a 'DJ mixer'. I agree too that there are other ways to go about getting a result, and getting on like a spoilt twat isn't the way to go
Janyce Henningson 18.11.2010	Ouch calm down, calm down ehhh Your first 2 problems sound like bugs in the S4 software to me. New software is buggy - it's not right but it's a fact - I'm sure the guys who had beta units never had these problems otherwise they would've been fixed before release. Submit a ticket to NI and see what they say. The jogwheel would be a worry for me, did you move your S4 around before using it when the wheel went? If not get in touch with who you bought it from and ask for a replacement. You may have to recalibrate after the unit has been moved anywhere. Again, not right but if it's the price you pay for having such a cool unit I can accept that - if you can't return it and get something else. Simples.
Julissa Serrone 18.11.2010	Dude you sound like a little bitch swinging her purse here with your posts. Read my sig line. I'm not a NI fanboy. I actually prefer to use Itch over Traktor and when I have issues I don't make dumb fuck demands like I want a solution by the end of the day. Or it's been 18 days. If you don't need a solution how many fucking times are you post about it then??? You know what --- fuck it man. My bad for coming on your thread to see if I could help. I won't post on your thread anymore, I'll be to busy playing on my S4 because it's working perfectly for me!!!! suckaaaa!!!!!!!!!
Hang Natelli 18.11.2010	Originally Posted by haze324 You asked for solutions and I just gave you one. That has worked for others. Don't ask for solutions if your gonna pipe back "I already tried that - I know what I'm doing" Like I said man. You don't sound happy (and thats me putting it nicely) So I suggest you return your S4. You'd sleep better. I did not ask for a solution. I stated what the issue was, exactly how it was happening, and how to replicate it (or potentially replicate it as it seems you are lucky enough to not have this issue). I don't need a solution as I personally do not mix with 50% CUE/ 50% Master, but I figured other people here actually might, and would want to hear about it. Also, I'm quite sure NI would like to hear about it, as I know through speaking to several NI reps, all feedback is greatly appreciated. Surely you must realize that everything is not about you, bud. -PL>Y
Hang Natelli 18.11.2010	Originally Posted by haze324 Honestly man and I say this without trying to be a dick. You should try to return your S4. I don’t believe it’s what you are looking for and you seem extremely displeased with it. No offence, but it seems you are either actually trying to be a dick, you are just a dick, or you're sucking huge dick here, trying to earn made-up brownie points with the NI/Traktor junkies here. Well, either that, or you are a serious fanboy. Honestly, don't respond to any of these threads anymore as you are zero help. If you had these issues with your machine, you would be doing the exact same thing. You believe the simplest option is to ship this thing back to California from Toronto and try and get my money back? Not to sound like a dick here myself, money is not an issue, and if it was, I would have stated somewhere that I am disspleased about spending all my pennies. For what the S4 is (and/or should be) it's great for the price. Simple fact is, I like the S4, and am completely in love with it when it doesn't act up. Haze, just because you are personally offended by anyone not being 100% satisfied with a NI product doesn't mean you should express your stupidity on here. I believe that, although I am expressing some negativity on here, I am in fact being a good neighbour, and good member of the community. I feel that as a DJ, and even more so a DJ that believes full-heartidly in sharing knowledge and in the power of community and internet, it is my duty to share with my fellow contemporaries. Hopefully through this, others will find something usefull, and hopefully we can all work together to fix these issues. -PL>Y
Julissa Serrone 18.11.2010	Originally Posted by PRESSPL>Y That's exactly what I was doing. Why not just assume I wouldn't take the time out of my life to write something if I didn't know what I was talking about? You asked for solutions and I just gave you one. That has worked for others. Don't ask for solutions if your gonna pipe back "I already tried that - I know what I'm doing" Like I said man. You don't sound happy (and thats me putting it nicely) So I suggest you return your S4. You'd sleep better.
Julissa Serrone 18.11.2010	Originally Posted by Karlos Santos Ill try to reproduce this phasing. Havent had a chance as yet. Ill post back. I really hope we can get you enjoying your S4 dude. Karlos reproduce like this: Have your cue mix to 50%. Then press the song cue button for the song you want to listen to. Now press the cue button for the song that is currently playing. Now put up volume fader up for the song you want to bring in. Thats the only way I heard it. Solution - turn off the cue button for the song that is playing and listen to it thru the 50% cue/master mix. phasing gone. I have not heard it any other way, and the post on NI that discussed this issue had guy using this method to avoid the phasing as well.
Hang Natelli 18.11.2010	Originally Posted by haze324 I've only heard this when I have BOTH Cue buttons pressed AND the mix is at 50%. Why not just turn one CUE off and listen to it from the 50%? That's exactly what I was doing. Why not just assume I wouldn't take the time out of my life to write something if I didn't know what I was talking about?
nayit ruiz jaramillo 18.11.2010	Ill try to reproduce this phasing. Havent had a chance as yet. Ill post back. I really hope we can get you enjoying your S4 dude.
Julissa Serrone 18.11.2010	Originally Posted by PRESSPL>Y Sorry, I should have been more clear on that issue. Basically, if you have your cue set at 50% CUE/50% MASTER MIX, when you bring the track into the mix (faders up) there is a phasing sound in the headphones (a hollow metalic sound) and increases all the way up as you increase the volume of the fader. Because this is a digital mixer, there is no way the tracks should be playing slightly off. I've only heard this when I have BOTH Cue buttons pressed AND the mix is at 50%. Why not just turn one CUE off and listen to it from the 50%?
Julissa Serrone 18.11.2010	Honestly man and I say this without trying to be a dick. You should try to return your S4. I don’t believe it’s what you are looking for and you seem extremely displeased with it. I mean come on – you really believe NI is going to respond 18 days after a release because there are a handful of post from guys that push two cue buttons at once and get a phasing sound. I’m willing to bet that is not that high on the priority list. 18 days? Are you serious. There’s bigger fish to fry. For the rest of your issues – I haven’t experience any of that. Maybe if I did I’d have the same attitude you did right now and would probably go return the unit. I can tell you that I scratch plenty on my S4 and have not calibrated since I installed the software last week and I did a 3 hour hip hop gig with no issues at all and plenty of abuse on the jogs. So maybe it’s the actual S4, could be your laptop, could be program, could be a bunch of things honestly. Your having issues and you want resolution “by the end of the day”. Get your receipt and ask for your money back. Problem resolved by the end of the day.
Hang Natelli 18.11.2010	Originally Posted by Travis What exactly do you mean by phasing issues? Are your phones playing out of time but the main output isn't? Sorry, I should have been more clear on that issue. Basically, if you have your cue set at 50% CUE/50% MASTER MIX, when you bring the track into the mix (faders up) there is a phasing sound in the headphones (a hollow metalic sound) and increases all the way up as you increase the volume of the fader. Because this is a digital mixer, there is no way the tracks should be playing slightly off.
18.11.2010	Originally Posted by PRESSPL>Y Hello fellow DJTT'ers. It is 9:08AM here in Toronto, and I am at work. I am taking the time out my schedule to share my latest findings and concerns about the S4 with all of you because I feel like you would be very interested to hear how my S4 has been behaving. I'm also quite frustrated, and would like to see discussion and resolution by the end of the day (and I will be posting in the NI community shorty after this with a swift copy/paste, but wanted you to be first). There are three big concerns. Let's start with the known concern first. 1. PHASING IN THE HEADPHONES From what I could tell, I was the first to post about this concern on this community . After 30 seconds of my plugging in the S4 and operating it, I noticed this problem. Now, this same issue is popping up independantly of my finding on the NI community s. Therefore, other people around the world believe it's a concern too! Now personally, this isn't a big deal for me. But it's been 18 days since the release of the S4. NATIVE INSTUMENTS SPEAK THE FUCK UP AND START ADDRESSING YOU CUSTOMERS. 2. FULL TRACKS IN TRACK COLLECTION RANDOMLY TAGGED AS SAMPLE LOOPS AND UNPLAYABLE The 2 days ago (and only my 3rd day of actually testing the S4) I go to my browse window to select a track I had recently analyzed. I press play, and NO SOUND. The waveform is moving. Okay, what's up? Look down at my faders to see if I knocked one down/over...nope. Okay, did I press anything? Nope. Okay, maybe the speaker blew/unplugged? Nope. Hmmm. I press my CUE1 to re-cue my track, and... NOTHING. The fucking controlls were completely unresponsive. The jog wheel, completely unresponsive. THE THING FROZE LIKE A FUCKING PC! Now I've already brought this up in a thread on the NI community , and promised Karlos Santos that I would post a video. Which I will. Apparently even with the track marked to be a loop, the track should (obviously) be playable. 3. JOG WHEELES = TRAINWRECKS So last evening aka DAY 4 of testing, and I'm playing a track on my left deck. I decide I want to mess around with some loops, and find a cool section of the track to loop for some juggling for my show at Cobra in Toronto in 2 weeks. I grab the jog, spin the jog back with my index finger at a medium pace to scrub backwards a tad to a cool sample I heard, and FREEEEEEEEEEZZZZZZZZZEEEEEEEEEEEEEEEEEEEEEEEEEEEE. Here is what I know happened: The jog acted as if my finger was using the force and acting as if it was pressing and holding it although sadly this was not (obviously) the case nor my intention. I can confirm that this was the case by testing of moving the pitch bend outter rim. Can anyone guess what happened? The waveform moved (duh). So the motherf*king jog held down and wouldn't let go. Oh, sure, I knew what to do right away. Recalibrate, right guys? Right? Yeah it worked. SWEET!!!! I CAN'T WAIT TO TRAINWRECK DURING MY SHOW, THANK GOODNESS THERE IS THE OPTION TO RECALIBRATE exit slight sarcasm*. This is just so stupid. And completely unprofessional. 3 Issues in 4 days of testing. 2 of them MAJOR. Discuss. -PL>Y I feel your pain. I had the issue where the track wouldn't cue / play but the phase would go nuts. Recalibrated and it hasn't happened since. I really hope it doesn't become a chronic problem like it has for some users. We all know that calibration is nothing more then a bandaid for a much larger issue. I haven't experienced issues with the collection yet, but I'll keep things posted if I do. I do have a question about your problem with the headphones though. What exactly do you mean by phasing issues? Are your phones playing out of time but the main output isn't? I can't say I've noticed anything particularly weird with mine yet.

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The S4, my CONCERNS part 2