The volume fader is dead!!

The volume fader is dead!!
Posted on: 13.12.2010 by Arica Grow
I have no idea why I bought this "greatest" controller of the year. As you might notice, I got a serious jog-wheel problem when I received it. After several days it disappeared automatically. Today the volume fader of deck D is totally dead, I cannot control the volume of deck D!! My s4 is only for home-use and I even bought a flightcase for it. Does anybody have the solution of this problem? I'm pissed of by NI...
Arica Grow
13.12.2010
I have no idea why I bought this "greatest" controller of the year. As you might notice, I got a serious jog-wheel problem when I received it. After several days it disappeared automatically. Today the volume fader of deck D is totally dead, I cannot control the volume of deck D!! My s4 is only for home-use and I even bought a flightcase for it. Does anybody have the solution of this problem? I'm pissed of by NI...
Leeanna Ayla
14.12.2010
Sorry to hear it. Hopefully NI gets back to you soon and sends you a return label.
Arica Grow
14.12.2010
I already contacted NI and I have two laptops, either win or mac. The fader doesn't work at all.
Leeanna Ayla
13.12.2010
Does the fader work in the software with the mouse? Does it do nothing at all when you move the fader? About the only thing I can believe of is to uninstall and reinstall the software. If that doesn't fix it you need to contact NI support.
Arica Grow
13.12.2010
bump
Arica Grow
13.12.2010
yes, have done it several times
Leeanna Ayla
13.12.2010
Have you re-calibrated the faders?

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