Reply to Has anyone solved the tempo fader problem?

Has anyone found out how to solve the tempo fader problem or is it just hardware malfunction?

I'm talking about the left tempo fader on screen going up and down without touching the kontrol.
here is a video someone else posted:
http://www.youtube.com/watch?v=j5kLy9kAa5k
- You can find some threads about this in the NI community too.

I have tried restoring and recalibrating a couple of times now and it's not working.

I would like to hear about someone who solved this, because I really like this kontrol and don't like the idea of having to send it back for a replacement.
. This will mean having to wait a couple of weeks until I get a new one, plus paying a lot on shipping fees back and forth which I already paid for once.