says my serial doesnt match the product?
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says my serial doesnt match the product? Posted on: 13.06.2011 by Kiera Mengarelli just got my S4 today and went to register and it says my serial that was on the back of the install disk doesnt match the product? weird...made a support ticket with NI. anyone else have this problem? or know why this might be happening? i just wanna play | |
| Nedra Fresneda 14.06.2011 |
Originally Posted by fullenglishpint
(not another +1 post :P) |
| Kiera Mengarelli 13.06.2011 | just got my S4 today and went to register and it says my serial that was on the back of the install disk doesnt match the product? weird...made a support ticket with NI. anyone else have this problem? or know why this might be happening? i just wanna play |
| Tatum Ansaldo 14.06.2011 | lol yeh, imagine if TP2's box had just been a TP1 box with a 2 stuck on the end and a different serial with the TP1 disc. Oh the potential community horror... |
| Leeanna Ayla 14.06.2011 | That's great, apparently someone at NI didn't believe this through all the way. |
| Kiera Mengarelli 14.06.2011 | the demo trick worked. weird.... |
| Leeanna Ayla 13.06.2011 | You can get the demo here http://www.native-instruments.com/#/...o-2/?page=1975 |
| Tatum Ansaldo 13.06.2011 | Yeh, the S4 specific software had different serial numbers from TP2. |
| Kiera Mengarelli 14.06.2011 | i didnt check about the double sticker, but i will try the demo idea. i was so amped on my lunch break to open everything up and get it set up i didnt even believe about checking the sticker. but i do remember the sticker said "traktor Pro 2 for S4". i have a ticket open now and hopefully when NI opens i can get this cleared up. i dont believe this would take too long to fix. |
| Nedra Fresneda 14.06.2011 |
Originally Posted by fullenglishpint
(not another +1 post :P) |
| Tatum Ansaldo 14.06.2011 | was the sticker on top of another sticker? I've heard of some people getting TProS4 install discs with the TP2 serial stuck over the original, so the visible serial is actually for TP2 not TPS4. Try downloading the TP2 demo on the NI website and see if you can authorise that with the serial you have. |
| Kiera Mengarelli 14.06.2011 | thank you. how long does it usually take for these types of issues to get resolved? |
| Cristian Carmona 14.06.2011 | can you please email orders@djranking
s.com or call our office at (877) 246-8958 (Monday-Friday 9Am-6pm PST) Thanks |
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