Cue/headset issue

Hi! (Typing on HTC. Sry for typos)
So. Im currently using phonocables in the main out on my S4. When I cue nothing happens.
We had to switch from jack to phono because when we used phono only one speaker works.
When I change som configs in the output routing (in output master) it works sometimes. And same thing goes for output monitor.
I've also restored default settings, but that didn't help either.

Does anyone have any idea how I can fix this? Hope I've explained good enough.

EDIT:
A little tipsy when this was written.
Some more details:
I changed some things in the output monitor/master, and then I could adjust the volume with my cue mix and cue vol knobs. And when I pressed CUE, the music played louder, and I had sound BOTH in speakers and headset at the same time.