Reply to kontrol s4 not working on my new laptop!!!!

hi everybody..... i recently got a new hp laptop with beats audio integrated in it........ but when i connect my s4 its not working ....... sometimes the effects parameters don't even light up in the software........ i believe its the software and not the hard ware problem again when i connect it to my old laptop the kontrol works and everything is fine..... again when i connect it to my new lap it does not seem to work...... ive installed all the latest updates...... plz wt to do...? and gain the software works normally with the systems sound card....... its only when i connect the s4 certain paameters like the effect section go off and nothing works....... ive set my routing correctly....... ive checked everything........... can someone plz tel me what to do....?