Reply to Cant seem to needle drop like using vinyl

Sorry guys this is my first post and cant find anything on this toipic and its driving me nuts .I have traktor scratch 2 software which i upgraded when i bought my traktor dual a while back and now ive just bought a s4 but having problems using with coded vinyl i can control the vinyl but cant needle drop like vinyl and when i try to press the turntable scratch option does nothing and when i try to calibrate a deck it says calibre medium failed do i need a traktor scratch s4 upgrade or am i doing something wrong any help would go a long way thanks driving me crazy