Reply to TRAKTOR S4 Problem!!!

Hi Everyone,
I have enjoyed the Traktor S4 for a few months. All of a sudden, one day it just stopped working. I power on, and all the lights for FX, master, snap,quant are lit but cannot be toggled. The levels are all at HIGH (clip) and will stay there regardless if plugged in or not. and there is no sound coming out, although limited control of TSP2. I have tried reinstalling everything including drivers. Native instruments has been of little help. I If anyone has had this issue and has a solution please help!