Reply to My Christmas present..

Hi guys,

I was very pleased on christmas morning to find my traktor kontrol s2 under the tree.. woooo!

sadly I am finding a few problems.. I hope you guys can help me. I bought it at htfr in Birmingham ( where I stay when I am in the UK) good shop nice guys very helpful. Thing is, I live in France so to get it fixed is hard..

soooo..



Starting up

1) starting up traktor 2 I get "Could not initialize traktor probably other instance running" Trakor starts up after a few clicks but this is still annoying..

Cross fader

2) when I play a song on deck A.. the sound comes out normally, like you would expect but when I move the fader toward decks B (right) there is no sign of as fading.. the sound is just as loud when the cross fader is on deck A to when it is on deck B.

The same goes for deck B, exactly the same problem just the other way round.

So I believe there must be a problem with the cross-fader..



Fx

when I play a song in deck B..I went to hit one of the fx.. I noticed that the wet/dry was lighting up fine.. along with fx 2 and 3.. but when I hit fx number 1 there is no light..



When I play a song in deck A.. when I hit the fx number 1 it lights up.. aswell as 2 and 3.. but the wet/dry button does not light up..



Cue



So when a track is playing on deck A.. I want to cue a track for deck B..All I hear in my headphones is the song on deck A ( I haven't even hit a cue button.. all cue buttons are off) yet I still hear deck A.. I can barely hear the song I want to cue ( deck B)



all of these problems are very annoying I have been watching videos on this controller for ages.. just wishing that I could own it.. I know have it and its just a pain in the ass..



Should I send it back to the shop or am I doing something wrong? please help



Oh before i forget.. I have already sent one back because the cue button on the bottom of the deck A was not working at all it didn't even have the click like all of the rest of the buttons



Hope you guys can help



Sean