Reply to S4 Fader Slider Problems NI responses

Hi DJTT and members,

I've mentioned in another trhead about my slider problem. Some othe people had it too.
Some was swapped out by NI as they were aware of the problem or that it became o problem.

Like I said previously that my S4 only came into real action for the month of November through December 2011 with a Fix weekend gig. Before that it was just plain use so little it almost became an ornament.

So I contacted DJTT and they gave me the way forward with this, thank you for that.
Submitted a ticket with NI and nothing could happen with the holidays and all.
Anyway, NI responded that I should send the unit in for repairs.

Now I just sold every other item I had and invested all my savings into this new unit. Now I'm in a gig every friday and Saturday on a low income job, but at least something, and I have to send it back for repairs and play with what.?????

Don't get me wrong, I love the unit, but a few complained about the problem and NI admitted they are aware of the A channel doing it.

So I asked if they could ship one over and I can ship this back and at least keep on playing.
Nope not possible.

So I've swapped channels to deck C & D in order so keep going.

I guess that's it for NI and ever supporting them again.

I look at Ean's videos and believe, man he's really hard on unit, mine doesn't even get close to being used like that.

Once again, Thank you DJTT for your assistance.
I'll always support you here.

Cheers