Reply to S4 Fader Slider Problems

Hi guys,

Since I've purchased my S4, I've only done 4 gigs at weddings. The S4 is only used for the last hour of those gigs,

Since Mid November I started as resident DJ at a small club. I don't leave my stuff there. I pack up everything every evening.
My S4 has a bag with padding that was made for it.

The past weekend was the real test for the S4. 3 evening in a row from 10pm to 4am.

Now I DJ very conservativein the sense of not banging sliders up and down. It's an expensive piece of gear and needs to last me at least 3 years.


Well, my deck A slider started acting funny. I bring it up for the mix and while settling it and bring deck B down it automatically starts to slide down on the software and bring the volume down.

When it's down it goes live by itself.

I've sent an email to Zach and NI but was hoping it's something with the software.

I reloaded the software did a calibration again, but no luck.

Anyone here that can help???? Please

Is there a way I can swap the decks and make deck C the default in place of deck A in the mean time.

Thank you.