Reply to OmG pROBLEM!

So i finally got both fighters working perfectly side by side w/ my s4! I go and rip and my IG midi fighters shift led it stuck on and Traktor cant even reconize it! So i unplug midi fighter, hold shift plug it back in to try putting it in menu mode, still shift led stuck on. So I try restoring it to factory settings and nothing still shift led stuck on! What should i do i wana try everything b4 i bug the guys at djtt!