My Classic doesn't work..

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My Classic doesn't work..
Posted on: 26.08.2011 by Temple Guffin
I've had it only a couple weeks.. hope I get a refund.
I've contacted customer support.

you believe with paying $150 + for 16 buttons you'd get a quality product..
guess not!

nice1 djtt
Hunter Renslow
29.08.2011
Originally Posted by amidoinitrite
Yep.. contacted CS friday.. still waiting to hear back
For Phone Support
1-877-246-8958
Monday - Thursday
10am - 1pm & 3pm - 7pm (PST)

http://www.djranking s.com/support/
Temple Guffin
27.08.2011
Originally Posted by willinfluence
You have probably done this, but have you tried re flashing with the updater?

One of my MFs screwed up, I used the updater and it was fixed
yeah.. I tired that and I get nothing!
Temple Guffin
26.08.2011
I've had it only a couple weeks.. hope I get a refund.
I've contacted customer support.

you believe with paying $150 + for 16 buttons you'd get a quality product..
guess not!

nice1 djtt
Hunter Renslow
29.08.2011
Originally Posted by amidoinitrite
Yep.. contacted CS friday.. still waiting to hear back
For Phone Support
1-877-246-8958
Monday - Thursday
10am - 1pm & 3pm - 7pm (PST)

http://www.djranking s.com/support/
Temple Guffin
29.08.2011
Yep.. contacted CS friday.. still waiting to hear back
Adolf Hit
29.08.2011
Hey guys - please contact customer service and a replacement or repair will be arranged.

In general normal protocol would suggest that this is the best approach to solving a problem with a product.
Vernon Espino
27.08.2011
thanks guys for thew quick feedback even though it did not help in fixing the issue it does bring some closure. I cant believe this is happeniong to my mf im getting my mf pro back on moonday or tuesday and now this is happenng to the mf. how ironic!!! really for the money we spend i expect a whole lot more i am suppose to be mixing with this real soon and now i cant so ticked. thanks for listening
Ella Rick
27.08.2011
Sorry to hear you have the same problem, I don't believe it's fixable
You have to contact DJTT via their support tab

I believe a few unlucky people have received MFs with faulty boards or components

I know if you have the top led light showing it's not good!
Temple Guffin
27.08.2011
yeah.. awesome controller! but I believe i might just see if I can get my money back..

I can't imagine relying on this and having it die in the middle of a set.
Vernon Espino
27.08.2011
thanks in advance to anyone with some input!
Vernon Espino
27.08.2011
thanks in advance!
Vernon Espino
27.08.2011
if someone has the solution to fix this problem please forward it to me as Im totally stressed over this unit.
Vernon Espino
27.08.2011
the same thing happened to my mf prop which i should be getting back in a few days and now this, i cant believe it. i wish these things were more stable. I dislikie the trial and error aspect of this product
Temple Guffin
27.08.2011
I'm on a mac as well.. its a shame.
Vernon Espino
27.08.2011
please help, I've had my midifighter for 3months now and i plugged it into a different slot on my usb hub and it stopped working the top left light is solid and placed it back in the right usb slot with no success and i tryed the updater for the mac and nothing works . is my midifighter dead? please help anyone.
Temple Guffin
27.08.2011
Originally Posted by willinfluence
You have probably done this, but have you tried re flashing with the updater?

One of my MFs screwed up, I used the updater and it was fixed
yeah.. I tired that and I get nothing!
Ella Rick
27.08.2011
You have probably done this, but have you tried re flashing with the updater?

One of my MFs screwed up, I used the updater and it was fixed
Temple Guffin
26.08.2011
probably just got a lemon..

now the LED diagonal (down one, right one) comes on and stays on as well.
Ella Rick
26.08.2011
It may have to be replaced, because of the top left led stays on.
I believe it means that the pcb board is dead, but not sure.

I've noticed that a few people have had this problem and have been told to contact support, which you have done already.
Temple Guffin
26.08.2011
the LED in the upper left stays lit and it won't do anything.

I've tried everything.. no luck.
Ella Rick
26.08.2011
What's wrong with it?

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